Audience
State and local governments seeking for a digital government service
About Accela
The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.
Integrations
Company Information
Accela
Founded: 1981
United States
www.accela.com
Videos and Screen Captures
GovWell
Municipal and county governments of all sizes use GovWell to simplify processes, modernize citizen services, and improve transparency. Markup documents and save them back to projects without leaving your browser. You shouldn’t have to change your workflows to fit the software. GovWell can be adapted for almost any government process. Reduce busy work and get time back in your day. GovWell helps you automate processes, reduce paper, and work from any device. Make it easy to get permits and licenses, schedule inspections, and check status online. Delight your community with refreshingly intuitive interfaces. All GovWell modules integrate seamlessly with each other. Start with one and add more later. Reduce turnaround times, eliminate paper, and make it easy to build in your community. Simplify the development process and streamline staff workflows. Maintain a safe and appealing community with easy case management and inspection tracking.
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ClearForms
ClearForms (formerly CityGrows) is online permitting and licensing software for local governments. ClearGov acquired CityGrows and has rebranded the same great technology as ClearForms. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for any internal or external workflows that are customized for your local needs. Our cloud-based software tools are ethically designed for government: they’re user-friendly and help increase compliance and reduce time wasted on paper forms and email.
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Enterprise Permitting & Licensing Software (EnerGov)
From planning, permitting, and licensing to asset management and citizen requests, our industry-leading Enterprise Permitting & Licensing software automates, connects, and streamlines your critical government processes. Whether it’s enterprise workflow, management, inspection, enforcement, or electronic plan review, Enterprise Permitting & Licensing does it all. Having one platform not only increases efficiency and communication, but it also maximizes productivity and departmental collaboration from desk to field while fostering constituent engagement and reducing human error. Having Esri® GIS technology within Enterprise Permitting & Licensing allows you to visually interpret real-time data with spatial analysis, which leads to fact-based decision-making. With the added ability to link and share this data, each agency benefits from the information most pertinent to their needs along with the ability to communicate from the field.
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Viva Civic
Viva Civic offers complete online permitting and licensing capabilities to your customers – from initial application submittal, through review process and final permit issuance. Viva Civic also includes online payments and mobile inspections. Go entirely paperless, eliminate the need for face-to-face interactions, and enable employees to work effectively from home. Viva Civic is the most powerful permitting, licensing, inspection and land management software in the market. Empower your customers with complete online permitting. Give your customers 24x7 online access to permitting, plan review and approval, inspection and service requests, and the ability to make payments. Keep your teams up to date with activities and assignments using informative dashboards, auto-generated emails and historical timelines. Viva makes sharing information easy.
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
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Phone Support
Online
Accela Frequently Asked Questions
Accela Product Features
Public Works
Project Management
Service Request Management
Work Order Management
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing