PoolCRM is a pool service CRM built by a former pool company owner. Route software like Skimmer and Pool Brain runs the day. PoolCRM handles the customer side: getting the lead, closing the quote, and keeping the account.
Features:
- Missed call text back in 10 seconds from the company's own number
- Quote follow-up automation on day 1, 3, 7, and 14 until the customer replies
- Google review requests after every completed job, with a feedback gate
- Two-way texting, website chat, and Google Business Profile messages in one inbox
- Lead pipeline: New, Contacted, Quoted, Won, Lost
- Seasonal campaigns for openings, closings, and filter cleans
- 60-day win-back messages for cancelled accounts
- Reporting on missed calls, quotes, and reviews
- Zapier and webhooks to Skimmer, Pool Brain, Jobber, and QuickBooks
Built for one to ten truck pool service companies. Works alongside existing route software. Setup done by the vendor in three business days.