My Notes is Zoom's AI note-taking tool for capturing and organizing conversations across Zoom, in-person meetings, and third-party meeting platforms such as Microsoft Teams and Google Meet. It can create transcripts, summaries, key takeaways, and next steps, helping individuals and teams keep a searchable record of discussions and follow up on decisions. Users can review, edit, organize, share, and reuse notes within Zoom's work environment. My Notes can support conversations beyond scheduled Zoom meetings, including in-person discussions and mobile use. The standalone service is also available through eligible Zoom Workplace plans. My Notes Basic includes three AI note-taking uses per month, while paid plans provide additional capabilities. Availability and features vary by plan, account settings, meeting type, and supported platform.