Compare the Top NDIS Software in 2024

Software for NDIS providers facilitates the delivery of supports to their clients. It enables providers to interact with the National Disability Insurance Scheme (NDIS) in an efficient and compliant manner. The software streamlines procedures and processes, including managing client profiles, tracking payments, entering timesheets and claims, reporting outcomes, creating tailored support plans and more. This allows providers to spend more time focusing on working with their clients and meeting expected service standards. As requirements change or new legislation is introduced, the software is designed to help providers remain compliant with their obligations. It can be installed on-site or used via the cloud depending on provider preferences. Providers may also be able to obtain assistance from a technical support team if needed when using the software. Here's a list of the best NDIS software:

  • 1
    ShiftCare

    ShiftCare

    ShiftCare

    ShiftCare’s care management features make it easier for you and your teams to deliver highly personalized support to clients and their families. We’ve made it easy to plan and organize teams, shifts and rosters, helping you deliver a more effective, efficient service. With the management of invoices, timesheets and expenses seamlessly integrated, ShiftCare makes accurate accounting simple, reducing your workload, and helping you grow. We connect you and your teams with all you need to manage shifts, coordinate clients and deliver quality care, wherever they are. We make it easy to welcome new clients, ensure a full understanding of their needs, management of their goals and establish good relationships with their friends and family right from the start. Your teams are there to support clients as they work towards their goals. We make it easy for them to track progress and share it with the right people.
    Starting Price: $9 per user per month
  • 2
    iinsight

    iinsight

    Be Software International

    iinsight® is an international end to end cloud-based practice and case management reporting system. It’s designed for Allied Health service providers and their customers. Catering to many disciplines within Allied Health e.g. Vocational Rehabilitation Consultants, Occupational Therapists, Speech Pathologists, Physiotherapists, NDIS service providers & Support Workers. The brilliance of iinsight® is that it allows users to spend more time with people and less time entering and re-entering data. The software is easy to use and effectively reduces the incidence of user error. Store your work securely in the cloud, so its with you wherever you go. Setting the standard in productivity by providing clients immediate access to business and financial information. The licensing model is perfect for organizations of all sizes, removing upfront costs typical of other solutions. All you need is a web-connected device to securely access the iinsight® service.
  • 3
    HPA Plus

    HPA Plus

    Health Provider Assist

    Your healthcare business management system. Create client profiles and keep important information, progress notes and goals. Easy to use invoicing platform to streamline billing processes. Take Control of staff schedules, shift details and create teams. Keep on top of participant funding. Plan Shifts, Add progress notes and expenses, and log time with geo-location capabilities all on the go. Keep compliant by uploading documents and access client, staff and operational files in one secure place. Streamline processes by efficiently managing clients, staffing and invoicing. Easy to use web and mobile applications. Save time and money on administrative tasks so you can spend more time doing what you do best, caring for others.
    Starting Price: $1200 per year
  • 4
    Brevity NDIS Software

    Brevity NDIS Software

    Brevity Care Software

    As an NDIS Digital Partner, Brevity has been built with the National Disability Insurance Scheme (NDIS) in mind. Brevity NDIS Software provides Australian disability service providers with the right tools to manage client services under the NDIS. During the design process, we worked with providers just like you to not only address their biggest pain points and to create a suite of tools that easily integrated and drastically improved their workflow but also to align with the NDIS practice standards and operational guidelines, to empower NDIS providers to streamline their business operations and stay compliant. NDIS is a new way to care for some of the most vulnerable Australians. NDIS will provide 460,000 people under the age of 65 with the support they need to live a meaningful and ordinary life. Unlike older efforts, NDIS focuses on the lifetime of individuals. This means investing in people with a disability early on to improve their outcomes later in life.
    Starting Price: $44.90 per month
  • 5
    Flowlogic

    Flowlogic

    Datanova

    Navigating the landscape of the National Disability Insurance Scheme (NDIS) can be complex. That's where our NDIS software Flowlogic comes into play. Over the last four years, we’ve collaborated with NDIS service providers to develop a one-stop solution for scalability and monitoring performance. Built on a comprehensive understanding of the NDIS processes, Flowlogic, our NDIS software, is to manage all aspects of NDIS service delivery. Our intuitive NDIS software solution can help service providers to remain compliant, enriching cash flow, while also improving service delivery and client outcomes. Making Flowlogic a one-stop NDIS software solution to provide easy-to-use tools to your staff, and exceptional care to your clients. Quality NDIS software to improve cash flow and financial reporting. FlowPoint, our self-service client portal for participant, consumer, and client management, will supplement profitable business relationships to ensure steady revenue generation under the NDIS.
    Starting Price: 29
  • 6
    Vertex360

    Vertex360

    Vertex360

    Vertex360 is your all-in-one platform for NDIS management, featuring advanced tools for Human Resource Management, Rostering, and Client Relationship Management. Effortlessly tailor forms with our Form Editing and Customization feature, while Digital Agreement Generation ensures a seamless, paperless workflow. Our platform offers robust Data Security and Legal Protection. Easily track participants with Participant Listing and ensure smooth onboarding. Form Versioning and Storage maintain a clear audit trail, and Cloud-Based Storage guarantees accessibility and reliability. More than just software, Vertex360 is a comprehensive Participant Management system. It includes capabilities such as Instant Injury Forms and seamless Cloud-Based Storage, empowering NDIS providers with a user-friendly platform for enhanced efficiency and compliance.
    Starting Price: 25* AUD
  • 7
    CTARS

    CTARS

    CTARS

    CTARS is a web based client management system tailored for NDIS and OOHC providers. CTARS supports organisations to develop and manage personal client budgets, scheduling of services, billing and invoicing, day-to-day activity logging, goal tracking, medication management, incident management and reporting. CTARS allows an organisation to tailor the system to their business requirements, including configuring roles and permissions, form development, custom reporting, real time alerts and notifications and document management. Security - CTARS is hosted on AWS within Australia, is ISO Certified and supports additional end user security through MFA and SSO. Customised to your business - Your business is unique. That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business Easy to Learn - We provide recommendations and customised training, but the intuitive software automatically is adaptable to your individual needs
    Starting Price: $10/month
  • 8
    AlayaCare

    AlayaCare

    AlayaCare

    To empower care providers to achieve better health outcomes by delivering transformative technology and data insights to focus on what really matters. The future of community care is connected and part of a continuum, delivered through traditional and emerging modes of care. AlayaCare makes that personalized and predictive. We are driven to enable the care we want our loved ones to receive in the place they call home. To empower care providers to achieve better health outcomes by delivering transformative technology and data insights to focus on what really matters. The future of community care is connected and part of a continuum, delivered through traditional and emerging modes of care. AlayaCare makes that personalized and predictive. AlayaCare’s unique platform offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.
  • 9
    GoodHuman

    GoodHuman

    GoodHuman

    Find a better way of working with the all-in-one platform for forward-thinking human services organizations. Bring your whole organization together on a single platform to reduce double handling and save more time each week. Bring customer data together in one place to elevate your service experience and deliver personalized support at scale. Maximize your teams' time and potential with smart rostering that matches skills and availability to individual participant requirements. Ensure long-term success with a plan that's tailored to your needs. Track your customer records in one place so staff are all on the same page. Find details of customer support needs, medications, conditions, and behaviors all in one tab. Store your clients' digital service agreements so they can be used for billing. View all the historical shifts and general notes about your customers in one place. Automate invoicing with speed and accuracy with NDIS price guides.
    Starting Price: $25 per month
  • 10
    Foxtrot NDIS

    Foxtrot NDIS

    Foxtrot

    Foxtrot is a state-of-the-art, 100% cloud solution for National Disability Insurance Scheme (NDIS) service providers and community sector organizations of any size. Create a lean and super-efficient organization to maximize revenue and reduce costs, while simultaneously reducing administration costs and increasing quality of service delivery. Record all key information about NDIS Participants, including all contact details, assigned support team(s) or support workers, medicare number, NDIS number, relationships and much more. Maintain an unlimited number of support or file notes. Record in detail every interaction with a Participant including the staff member involved, date and duration of service, NDIS item number, and more.
    Starting Price: $129 per month
  • 11
    CareVision

    CareVision

    CareVision

    Effectively manage your NDIS participants' goals, care needs, schedules, quotes, and contracts, all while ensuring they are empowered and in control of their care outcomes and goals. CareVision makes tracking goals and action plans, and integrating them into your workflows easy and effective. With the goals shared with teams and client care circles, you are able to engage and empower your participants to report on their goals and track progress toward attaining them. Our goals model scales well as you care for and support more and more participants our goals engine helps you stay on top of them all with trend reporting, and boundary alerting. With quoting and budgeting, that is integrated with your client care and service plans, CareVision streamlines your client onboarding and reduces the time to first service. Our service review and self-audit capability allow your teams to audit and optimize billing and claiming every day.
    Starting Price: Free
  • 12
    Nightingale

    Nightingale

    Nightingale

    Save time and stay compliant with comprehensive client management software for NDIS-funded disability care providers. Nightingale Software was built from the ground up with NDIS at its core. Manage your NDIS organization with powerful resource management software that helps you bring efficiency, automation, and compliance to your operations, leaving you to focus on delivering the highest possible quality of care for your clients. Add in workflows and automated alerts, and use forms in desktop or mobile views. Save time by starting with our generic forms, or have us build them to your specifications. With automatically generated custom reports for every form, you also benefit from powerful reporting and tracking. Complete NDIS funding support with the NDIS price guide built-in and updated by us. Funding usage tracking graphs including spent and remaining funding are updated in real-time when services are rostered, and again when delivered.
    Starting Price: Free
  • 13
    SupportAbility

    SupportAbility

    SupportAbility

    We understand that navigating the NDIS can be difficult. Our inbuilt price guides and finance system integrations are designed to simplify the process of getting paid for the NDIS services you deliver. SupportAbility provides powerful search tools that leverage your data to create funding statements, goal progress reports and more. This makes it easy to track everything from client absenteeism to participant transport and provider travel. Easily identify gaps in compliance documentation and monitor client risks to ensure staff safety and quality of care. We can help you effectively manage client goals by establishing strategies, recording evidence and tracking progress. SupportAbility encourages collaboration between carers across services to ensure participant progress is front of mind.
    Starting Price: Free
  • 14
    Caretaskr

    Caretaskr

    Caretaskr

    Let Caretaskr (for Providers) takes care of all the administrative tasks associated with running a disability provider business, so you and your team can focus on providing the best level of service to your clients. You’ve probably seen it mentioned a few times already, but our core system really is free. This isn’t a gimmick or trick but forms part of our promise to care providers. We know you’re being squeezed on all sides by increasing costs of care provision.
    Starting Price: $3.99 per user per month
  • 15
    Splose

    Splose

    Splose

    SMS and emails sent from Splose are recorded including emails from invoices, progress notes, letters and more. Jot down notes such as phone calls and any other communications with clients. Get alerted when you attempt to send an email to a contact not associated with a client. Record client referrals and link to other clients and contacts. Set up price increases to take effect in the future. Automatically add provider travel, non-labour costs and activity-based transport to invoices. Add NDIS item codes for services, provider travel, non-labour costs and activity-based transport. Store client credit card with Medipass and process from an invoice. Let clients and contacts conveniently pay online with Stripe.
  • 16
    Visicase

    Visicase

    Visicase

    At VisiCase, we believe every NDIS and aged care provider should be able to provide high-quality services without having to worry about complicated back-end systems and processes. By automating every stage of the process, from intake to invoicing, we give you a system that makes best practice ‘standard’ for your business, staff, and of course, your clients. Whether you’re an NDIS or aged care provider (or both) we have a package to suit your needs and budget. Automated workflow guarantees every step is predictable, and repetitive and supports best practice. We understand the many challenges that come with growing a business. We have created specific packages to help you scale at your own pace. We don’t just support best practices; we make it standard for every step and process now and in the future. Our team is constantly trying to innovate the way you do business, which is why we have built-in smart tools to make your life easier.
  • 17
    Lumary

    Lumary

    Lumary

    Lumary is a global healthcare platform with a complete end-to-end practice management solution, purpose-built for autism therapy providers in the US. Designed and developed by industry experts and tech engineers, Lumary integrates with specialist applications to create one digital solution that enables ABA providers to manage their entire therapy practice. Lumary understands the complex technology and care requirements for the healthcare industry and how it’s evolving. We bring together provider-inspired software applications, industry experts, and world-class developers to improve workflows and interoperability between operational and clinical processes. The result is increased visibility and control within your therapy practice optimizing your connected compliant business. Together we’ll support your success and growth as we change the future of healthcare. Partnered with Salesforce, our software applications are designed and developed on the world’s leading secure CRM platform.
  • 18
    MYP

    MYP

    MYP

    MYP helps your business stay in motion. We work hard so you can do the work worth doing. We’ve built a platform with the community, NDIS, health, aged care, and education sectors front of mind. We’re committed to creating an environment where our vision and values drive everything we do. Our determination to consistently provide our subscribers with the highest quality, cutting-edge solutions is at the core of this. We exist to deliver community-focused, innovative community software to care providers. Our unique platform provides a complete solution for service providers, plan managers, support coordinators, and allied health professionals. Access an entire suite of business tools in one platform so you can reduce any manual handling and improve your administration time with everything in one place. Our NDIS and HCP software lets you leverage time, power, and process efficiency so you can build on your relationships, manage client records, and streamline your rosters and timesheets.
  • 19
    CareMaster

    CareMaster

    CareMaster

    Cloud-based NDIS software connects support workers, participants, and families with providers and their teams grow with comprehensive training and onboarding packages for NDIS providers of every type and size. Your preferred choice for a complete end-to-end NDIS solution, Seamlessly linked and automated with third-party software. Exercise full control over every facet of your NDIS Provider Business, spanning from scheduling and rostering to incident reporting, document provision, and regulatory compliance. Facilitate Participants in seamlessly requesting care through their dedicated app while automating the management of their personal details, budget (optional), support calendar, and other vital information. With over 100 regularly used software features, as well as a range of provider-specific solutions and customizations, you’re in good hands.
  • 20
    Care Diary

    Care Diary

    Care Diary

    We’ve packaged a digital solution to make the tedious administrative duties of care management and the compliance requirements of NDIS away from your concerns. Our software solution is reviewed and tested by NDIS auditors on a regular basis so that with Care Diary in your business your next NDIS audit will be smooth. Our software is designed by and for NDIS providers from the ground up. We have spent countless hours with NDIS providers to understand the challenges they face. Our solution targets medium-sized NDIS providers, those that are big enough that the administrative complexity has outgrown email and paper-based forms, but not big enough to employ dedicated HR / Admin managers to put in place the systems and quality processes to meet the specific NDIS regulatory requirements. Our software makes these problems go away, supercharging the capability of any admin staff available in your business.

Guide to NDIS Software

NDIS (National Disability Insurance Scheme) software is a digital platform that supports the implementation and management of the NDIS, which is an Australian government initiative to assist individuals with disabilities. The software provides a centralized system for participants, service providers, and the National Disability Insurance Agency (NDIA) to collaborate in delivering support services to people with disabilities.

The main purpose of NDIS software is to simplify and streamline the complex process of managing disability support services. It aims to empower both participants and service providers by providing them with tools and resources to effectively manage their budgets, track their progress, and access information about available services. This ultimately leads to more control, transparency, and choice for people with disabilities in managing their own care.

One of the key features of NDIS software is its ability to facilitate online applications for individuals seeking assistance under the scheme. This allows applicants to easily register as an NDIS participant and submit all necessary documentation electronically. This has greatly reduced paperwork and manual processing times, making it much more efficient for both participants and NDIA staff.

Furthermore, once approved for funding under the scheme, participants can use the software to develop their individualized support plans. These plans outline their goals, needs, preferences, strengths, and any required supports or services. Participants can also choose how they want these funds managed - whether self-managed or agency-managed - within the software.

For service providers, NDIS software offers a range of features such as invoicing tools, client management systems, budget tracking capabilities, rostering systems for staff scheduling, reporting functions for compliance purposes and more. These features help service providers effectively manage their business operations while ensuring high-quality services are delivered to participants.

Another important aspect of NDIS software is its data management capabilities. The system collects data related to participant outcomes, service delivery quality standards and other key performance indicators from both participants and service providers. This data helps NDIA monitor progress against targets and identify areas for improvement in the scheme.

In addition, NDIS software also includes a portal for support coordinators, who are responsible for assisting participants to navigate the NDIS system and coordinating their services. This portal allows support coordinators to view all of their clients' plans and access important information such as budgets, service bookings, and progress reports.

With the recent introduction of new features such as real-time budget tracking and increased functionality on mobile devices, NDIS software is continuously evolving to better meet the needs of participants and service providers. It has greatly improved the overall experience of both parties involved in the delivery of disability support services under the NDIS.

NDIS software plays an essential role in simplifying and enhancing the management of disability support services under the NDIS. Its digital platform provides a user-friendly interface for all stakeholders involved in delivering these services while promoting choice, control, transparency, and accountability. With its ongoing developments and advancements, it is clear that NDIS software will continue to play a critical role in supporting people with disabilities in Australia now and into the future.

What Features Does NDIS Software Provide?

  • Network Interface: NDIS software provides the interface between the operating system and network devices, allowing them to communicate with each other. It acts as a mediator between the hardware and software components.
  • Protocol Support: This feature allows NDIS to support various types of protocols, such as TCP/IP, IPX, and NetBEUI. It enables the system to communicate with different network devices using different protocols.
  • Device Independence: One of the main features of NDIS is its ability to provide device independence. It means that NDIS can work with any type of network device without requiring any changes in its code.
  • Packet Filtering: NDIS provides packet filtering capabilities, allowing it to filter out packets based on specific criteria such as source or destination address, protocol type, etc. This feature helps in managing network traffic efficiently.
  • Plug and Play Support: With this feature, the NDIS driver can be loaded dynamically at runtime when a new network adapter is detected. It eliminates the need to restart the system whenever a new device is added, making it more convenient for users.
  • Power Management: NDIS supports power management features that help in reducing energy consumption by turning off idle network adapters or putting them into sleep mode when not in use.
  • Performance Monitoring: NDIS comes equipped with performance monitoring tools that allow users to monitor network traffic and diagnose any potential issues. It helps in identifying bottlenecks and improving overall system performance.
  • Multicast Support: Multicast support enables sending data packets from a single source to multiple destinations simultaneously. The NDIS driver manages these requests efficiently without affecting the performance of other applications running on the system.
  • Remote Wakeup Capability: The Remote Wakeup feature allows a computer to be remotely powered on through a magic packet sent over the network. This feature comes in handy for remote management and maintenance tasks.
  • Multiple Vendor Support: Another key feature of NDIS is its ability to support multiple vendors. It means that network adapters from different manufacturers can be used without any compatibility issues.
  • Error Reporting: NDIS provides comprehensive error reporting, which helps in identifying and troubleshooting network-related problems quickly. It logs all the errors encountered during data transmission, making it easier to pinpoint the root cause of the issue.
  • Scalability: NDIS is designed to be scalable, meaning it can handle large-scale networks with thousands of devices efficiently. As the size of the network grows, NDIS can still manage and control all the connected devices without any performance degradation.
  • Compatibility: NDIS ensures backward compatibility with older versions of drivers, allowing older hardware to work seamlessly with newer operating systems. This feature eliminates the need for frequent updates or replacements of network devices.
  • Security Features: NDIS comes equipped with various security features such as encryption and authentication protocols that help in securing sensitive information transmitted over a network. It also supports virtual private networks (VPNs) to provide secure remote access to networks.
  • Configuration Management: The configuration management feature of NDIS allows users to configure various settings related to their network adapters, such as IP address, subnet mask, DNS server addresses, etc. It makes it easier to customize network configurations according to specific needs.

NDIS software plays a crucial role in managing and controlling communication between a computer's operating system and its network devices. Its extensive set of features makes it an essential component for efficient networking in modern computing systems.

What Types of NDIS Software Are There?

There are various types of NDIS software available in the market, each with its unique features and functionalities. Here are some of the most common types:

  • NDIS participant management software: This type of software is designed to assist NDIS participants in managing their plans, budgets, and payments. It allows them to access their plan details, track their spending, and communicate with service providers.
  • Provider management software: As the name suggests, this software helps service providers manage their interactions with NDIS participants. It enables them to submit claims, create invoices, track payments, and maintain client records.
  • Service delivery software: This type of software is used by service providers to manage the delivery of support and services to NDIS participants. It includes features like scheduling appointments, tracking progress notes, and generating reports.
  • Payment processing software: This type of software streamlines the payment process for both NDIS participants and service providers. It ensures that all transactions between them are accurate and timely.
  • Case management software: Case management software is used by organizations or agencies that work with NDIS participants to coordinate different services and supports offered by various providers. It helps in creating personalized plans for each participant based on their needs and goals.
  • Telehealth/teletherapy platforms: With the rise of telehealth during the pandemic, many NDIS participants have been able to access support remotely through online consultations with therapists or clinicians. These platforms provide a secure way for individuals to receive services from professionals without leaving their homes.
  • Mental health apps: There are also several mental health apps available specifically for individuals who are on the NDIS software. These apps offer tools such as mood trackers, mindfulness exercises, coping mechanisms, goal-setting features, etc., which can help people manage their mental health effectively.
  • Assistive technology solutions: For some individuals with disabilities who require additional support or aids in their daily lives, there are various types of assistive technology solutions available. These can range from simple apps to sophisticated devices like wheelchairs, communication aids, and mobility aids.
  • Reporting and data analytics software: This type of software is used by organizations or agencies to track and analyze their operations, financials, and outcomes. It helps them make data-driven decisions for continuous improvement and compliance with NDIS regulations.
  • Training and education platforms: There are also online platforms available that provide training and education on the NDIS software for service providers, participants, families, and carers. These platforms offer courses, webinars, resources, and other learning materials to enhance knowledge about the NDIS.
  • Accessibility tools: Lastly, there are various accessibility tools designed for individuals with disabilities that can help them access technology more easily. These include screen readers, speech recognition software, alternative keyboards/mice, etc., which can enable people with disabilities to navigate the NDIS software without any barriers.

What Are the Benefits Provided by NDIS Software?

  • Improved and personalized support: NDIS software allows for the creation of individualized plans for participants, catering to their unique needs and preferences. This ensures that the support provided is specific and tailored to each person, resulting in better outcomes.
  • Streamlined communication and coordination: With NDIS software, all stakeholders involved in a participant's plan can easily communicate and collaborate on a single platform. This eliminates the need for time-consuming paperwork or phone calls, resulting in more efficient and effective communication.
  • Real-time access to information: NDIS software provides real-time access to participant information such as goals, plans, progress, and budget management. This allows for timely decision-making and adjustments when needed, ensuring that participants receive the best possible support.
  • Automated processes: The use of NDIS software automates many manual processes such as invoicing, billing, scheduling, and reporting. This reduces administrative burden and frees up time for service providers to focus on delivering quality support services.
  • Enhanced transparency: NDIS software promotes transparency by providing clear visibility into funding allocations, services received, and outcomes achieved. This improves accountability for both service providers and participants.
  • Data-driven insights: The collection of data through NDIS software allows for the tracking of progress and outcomes over time. This data can be used to identify trends, measure the effectiveness of interventions, and make informed decisions about future support.
  • Cost-effective: By automating processes and streamlining communication, NDIS software helps reduce administrative costs for both service providers and participants. Additionally, data-driven insights can help optimize resource allocation which can lead to cost savings.
  • Accessibility: Most NDIS software platforms are cloud-based which makes them accessible from anywhere with an internet connection. This allows for remote access to information and services which is particularly beneficial for participants who may have mobility limitations or live in rural or remote areas.
  • Compliance with regulations: The use of NDIS software ensures compliance with all relevant regulations and guidelines, reducing the risk of errors and potential compliance issues.
  • Flexibility and scalability: NDIS software can be customized to meet the specific needs of different service providers, participants, and organizations. It also allows for scalability as needs change or grow over time.

NDIS software provides numerous advantages such as personalized support, streamlined communication, real-time information access, automation of processes, transparency, data-driven insights, cost-effectiveness, accessibility, compliance with regulations, and flexibility. These benefits ultimately lead to improved outcomes for participants and more efficient and effective services for all stakeholders involved in the NDIS process.

Types of Users That Use NDIS Software

  • Individuals with disabilities: These are the end-users of the NDIS software. They are individuals who have a permanent or significant disability that impacts their daily functioning and requires support from services provided by the National Disability Insurance Scheme (NDIS). They use NDIS software to manage their funding, services, and support.
  • Support coordinators: Support coordinators are professionals who work closely with individuals with disabilities to help them navigate the NDIS system. They use NDIS software to assist their clients in understanding their plans, accessing services and supports, managing funding, and monitoring progress towards goals.
  • Plan managers: Plan managers are responsible for managing the funds allocated to an individual's NDIS plan. They use NDIS software to track spending, pay invoices on behalf of the individual, and provide financial reports to ensure funds are used appropriately.
  • Service providers: Service providers offer various services and support for individuals with disabilities under the NDIS. They use NDIS software to register as a provider, submit claims for payment, receive referrals from support coordinators or plan managers, and manage service agreements with participants.
  • NDIA staff: The National Disability Insurance Agency (NDIA) is responsible for administering the NDIS. NDIA staff use NDIS software to process participant applications, assess eligibility and funding amounts, monitor plan progress, and make changes or updates when necessary.
  • Advocates: Advocates act on behalf of individuals with disabilities to ensure they receive appropriate support from the NDIS. They use NDIS software to gather information about a client's plan and funding usage, identify any issues or concerns that need addressing, and advocate for their client's rights within the system.
  • Family members/caregivers: Family members or caregivers play a vital role in supporting an individual with a disability through their journey with the NDIS. They may assist in navigating through the application process or using NDIS software to manage services on behalf of their loved one.
  • Healthcare professionals: Healthcare professionals, such as doctors, therapists, or social workers, may be involved in an individual's NDIS journey. They use NDIS software to provide reports or assessments to support a participant's plan review or assist with service recommendations.
  • Researchers and policymakers: Researchers and policymakers use NDIS software to gather data and analyze trends related to the NDIS. This information helps inform policy decisions and improve the scheme's effectiveness in providing support for people with disabilities.
  • Third-party software developers: Third-party software developers create applications or tools that integrate with the NDIS system. These may include budgeting apps, therapy tracking tools, or communication aids that can be used alongside the official NDIS software to enhance the user experience for individuals with disabilities.

How Much Does NDIS Software Cost?

There is no simple answer to the question of how much NDIS (National Disability Insurance Scheme) software costs as it depends on various factors such as the type of software, features and functionality, customization requirements, support and maintenance services, and licensing options. However, we can provide a general overview of the cost range for NDIS software.

The cost of NDIS software can vary from free open source solutions to expensive enterprise-level systems. Open source options typically do not require any upfront costs but may charge for additional features or support services. On the other hand, custom-built solutions can range from several thousand dollars to millions of dollars depending on the complexity and scope of the project.

Commercial off-the-shelf (COTS) NDIS software usually comes with a one-time license fee or subscription-based pricing model. The one-time license fee can range from a few hundred dollars to tens of thousands of dollars, while the subscription-based pricing model typically charges monthly or yearly fees based on usage or number of users.

Some vendors also offer multiple tiers or packages for their NDIS software with different price points. For example, a basic package may have limited features and support services at a lower cost compared to an advanced package with more robust functionalities and premium support services.

Another factor that affects the cost is whether the NDIS software is cloud-based or on-premises. Cloud-based solutions generally have lower upfront costs as they do not require hardware investments but involve ongoing subscription fees. On-premises solutions require significant initial investments in hardware and infrastructure but may result in lower long-term costs.

In addition to these base costs, there may be additional fees for training, implementation, integration with other systems, data migration, and ongoing maintenance and updates.

It is worth noting that some providers offer discounted rates or subsidies for their NDIS software for organizations that serve people with disabilities as part of their social responsibility initiatives. Government-funded tools may also provide funding opportunities to cover the costs of NDIS software for eligible organizations.

The cost of NDIS software can range from free to millions of dollars depending on various factors. It is essential to carefully assess your organization's needs and budget before deciding on a solution. It may also be helpful to consult with different vendors and compare their offerings and pricing structures before making a decision.

What Does NDIS Software Integrate With?

Various types of software can integrate with NDIS (National Disability Insurance Scheme) software. Some of them include:

  1. Accounting and financial management software: This type of software can integrate with NDIS to manage billing, payments, and budgeting for people with disabilities and service providers.
  2. Client management systems: These systems allow service providers to store and manage client information, track service delivery, and generate reports.
  3. Electronic health records (EHR): EHR systems can integrate with NDIS to share relevant healthcare information between healthcare professionals and service providers.
  4. Scheduling and rostering software: This type of software can be integrated with NDIS to manage staff schedules, shifts, and availability for client services.
  5. Case management systems: Case management software can be integrated with NDIS to facilitate communication between multiple parties involved in a person's care, such as family members, support workers, healthcare professionals, etc.
  6. Mobile applications: Mobile apps can integrate with NDIS to provide easy access to services and resources for people with disabilities.
  7. Teleconferencing software: With the rise of telehealth services due to the COVID-19 pandemic, teleconferencing tools have become essential for remote communication between individuals receiving disability services and their support workers or healthcare professionals.
  8. Data analytics and reporting tools: These tools can integrate with NDIS data to analyze trends, identify gaps in services, and generate reports for decision-making purposes.

Any software or technology that supports the goals of NDIS – providing better accessibility and quality of life for people living with disabilities – has the potential to integrate with its system.

NDIS Software Trends

  • The implementation of the National Disability Insurance Scheme (NDIS) in Australia has led to a significant increase in demand for NDIS software.
  • As more participants join the NDIS, there is a need for efficient and effective management of their plans, supports, and funding. NDIS software provides a solution to this need.
  • With the introduction of the NDIS, there has been a shift towards person-centered care and support models. This means that individuals with disabilities have more control over their own plans and funding, which requires robust software systems to manage.
  • The use of technology in healthcare and disability services has been on the rise globally, and the NDIS is no exception. NDIS software allows for electronic delivery of services, recording of progress and outcomes, and real-time communication between participants, providers, and the National Disability Insurance Agency (NDIA).
  • In addition to managing individual plans and funding, NDIS software also helps with administrative tasks such as invoicing, claiming payments from NDIA, monitoring budgets, reporting on outcomes and compliance requirements.
  • Integration with other relevant systems such as Electronic Health Records (EHRs) or financial management software is becoming increasingly important for the seamless coordination of services.
  • There has been an increase in competition among software companies providing solutions for the disability sector due to the growing demand for NDIS software. This has led to innovation in features such as mobile applications, data analytics capabilities, and customizability based on specific service types or needs of different stakeholders.
  • The NDIA requires all registered providers to use compliant software systems that meet certain security standards. This has resulted in a rise in certified NDIS software options available in the market.
  • As more organizations adopt digital solutions through NDIS software, there is a push towards interoperability between these systems so that information can be easily shared between different stakeholders involved in supporting an individual's plan.
  • Future trends may include further advancements in technology such as artificial intelligence and machine learning to assist with plan management, enhanced user experience for both participants and providers, and the incorporation of telehealth options to increase access to services. 

How To Select the Best NDIS Software

When selecting the right NDIS software, it is important to consider a few key factors to ensure that the software meets your organization's needs and requirements. The National Disability Insurance Scheme (NDIS) is a complex system, and choosing the right software can make all the difference in effectively managing participants' information and services.

  1. Identify Your Organization's Needs: Before starting your search for NDIS software, it is crucial to identify your organization's specific needs. This includes understanding your current processes, workflows, and any challenges you face with managing participant information. This will help you determine what features and functionalities are essential for your organization.
  2. Research Different Software Options: Once you have identified your needs, research different NDIS software options available in the market. Look at their websites, watch demos or tutorials, and read reviews from other organizations who have used the software. This will give you an idea of what each software offers and how it may fit into your organization's operations.
  3. Consider Customization Options: Each organization has unique processes and workflows when it comes to managing participant information under the NDIS scheme. Therefore, it is essential to choose software that allows for customization according to your specific needs. This can include custom fields, forms, reports, etc.
  4. Check Compliance with NDIS Requirements: The chosen software must comply with all NDIS standards to ensure accurate reporting and data management for compliance purposes. It should also be able to generate required reports easily without manual effort.
  5. User-Friendly Interface: A user-friendly interface is crucial for ensuring ease of use by all staff members who will be using the software on a daily basis. Complex interfaces can lead to errors and inefficiencies in managing participant information.
  6. Integration Capabilities: The chosen NDIS software should have integration capabilities with other systems or databases used by your organization such as accounting or HR systems. This will streamline processes and reduce duplication of efforts.
  7. Data Security: NDIS participant information is sensitive and must be stored securely. Ensure that the software you choose has proper data encryption, regular backups, and access controls to protect participant's personal information.
  8. Customer Support: It is important to select a software vendor that offers reliable customer support in case of any technical issues or questions. This will ensure the smooth functioning of the software and quick resolution of any problems that may arise.
  9. Cost-Effectiveness: Finally, consider the cost of the software, including any installation fees, training costs, ongoing support fees, etc. Choose a software that provides good value for money and fits within your organization's budget.

Selecting the right NDIS software involves understanding your organization's needs, researching different options, considering customization capabilities and compliance with NDIS requirements, user-friendliness, integration capabilities, data security measures, customer support offerings, and overall cost-effectiveness. By carefully evaluating these factors, you can choose an NDIS software that will effectively support your organization in managing participant information and services.

On this page, you will find available tools to compare NDIS software prices, features, integrations, and more for you to choose the best software.