Best MSP Software for MyGlue

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer.

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package. Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Onboarding with Syncro is fast and free. Our bulk agent installer can have you up and running on all your client endpoints in a matter of hours. (Coming from another RMM? Our library of migration and import tools makes for a smooth switch.) Amp your efficiency even more with integrations to 50+ MSP and business tools you also love and use. Syncro pricing is refreshingly simple—one flat fee for all features. Unlimited endpoints, no contracts, no minimums.

Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.

Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage your networks proactively. Starting from €35/month per site, no contract...simple!

HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service. As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems. Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.

Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t.

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

Kaseya Business Management Solution (BMS) is the most feature-packed solution built specifically for Managed Service Providers (MSPs). Kaseya BMS supports the back-end requirements of MSPs so they can focus on selling and delivering services, instead of spending time on non-revenue generating tasks. The platform includes project management, time and expense tracking, finance and billing, inventory, service desk, and CRM. Easily create, manage and resolve all your service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Spend less time on billing and tracking time to create more opportunity to grow your business — resolve tickets 40 percent faster with VSA integration. Allow your technicians to work efficiently and seamlessly across tools, and access the right information when and where they need it.

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

Standardize, secure, and scale your IT managed services. Unleash your team to operate at 10x with Liongard, the only automation platform that gives you complete visibility across the stack, so you can manage modern IT with confidence. Still manually logging in to manage Internet Domains, SQL Servers and every system in between? Unify systems in Liongard to audit historical data, see critical changes, set proactive alerts and report across the IT stack. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Unlock data with Liongard for periodic business reviews, scoping new projects and converting customers to Managed Services. Make every aspect of running your MSP more efficient, profitable and secure – from how you assess potential customers to how you protect their systems. Liongard automates the process and minimizes human errors.

UNIFIED vCIO MANAGEMENT PLATFORM. Streamline Technology Business Reviews by Combining vCIO Activities, Technology Alignment Frameworks and Network Documentation in One Platform. Document. Document your clients' network in our integrated documentation platform. Review. Perform Technology Audit Based on Built-In Templates. Present. Deliver the report & give clients access to their own QBR dashboard. Features Highlights. Get all the tools you need in one easy to use solution. vCIO Dashboard. Single pane of glass provides quick insights into the most important areas of clients network and security operations. Present data from multiple source in an easy to navigate dashboard. Give your clients limited access to the information they care about the most. Technology & Security Review Frameworks. Leverage easy to use QBR frameworks. Out-of-the box QBR templates including industry specific standards like NIST CSF, ISO27001, PCI, HIPAA and more.

Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform.

Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP. The Unitrends MSP Portal is built to give you complete visibility into your entire backup universe so you can monitor and manage everything from one place. Who has time to manage backups all day? The Unitrends MSP Portal is tightly focused on helping you address problems so you can get in, get out, and get on with your day. BackupIQTM uses artificial intelligence to surface the most important issues so you can feel confident that your technicians are working on the right things all the time. Automatically send beautiful reports every week, month, or quarter so your customers rest easy knowing they’ve got a stellar team and world class technology keeping their business up and running.

Get More Sales. Streamline Your Costs. Differentiate Your MSP. ID Agent helps your MSP sell your security stack to new and current customers by empowering you with real-time dark web search results (creating urgency), complete with sales & marketing-ready resources and coaching, so you can see profits within 30 days or less. Your Customers are often only concerned about their network passwords being exposed and are not really thinking about the breached 3rd party websites and applications that store their usernames and passwords. With three former CEOs of MSPs on staff, more Managed Service Providers globally rely on ID Agent than any other monitoring software to provide actionable cybersecurity threat intelligence. We have (literally) been in your shoes before, know what challenges and objections you face, and how to overcome them.

Eliminate credential sharing, establish powerful administrative permissions, mass deploy login security for your customers, and meet insurance and compliance requirements with Evo Security. EPIC is the next evolutionary step for MSPs, MSSPs, NOCs, and SOCs seeking to reduce credential sharing risk and secure logins for endpoints, network devices, and web applications all-in-one. The big secret about managed services is that MSP administrators are forced to share customer passwords and MFA codes internally. Password Managers and other Password Rotation tools offer sharing convenience with some iterative improvements, however ultimately propagate the same problem. With cybercriminals targeting MSPs more than ever, and regulation mandates demanding a better way, this involuntary poor practice has run its course. Easily accommodate managed or co-managed Customer scenarios when technicians and administrators need access to the Evo platform using the Evo Privileged Access Manager.

We offer MSPs flexible, reliable, and creative cloud-unified communication solutions, so they can grow their business with focus and clarity. BVoIP was forged out of the real pains and frustrations of actual MSPs. This is because before we were in the business of helping MSPs, we were one for 17 years. As an MSP, we saw first-hand how the industry’s approach to communication is fundamentally wrong, betting everything on a scrappy network of unreliable products and services. This often led to a high burn rate and excessive time spent on the customer help desk. It was clear that we needed simple and scalable communications solution. That’s why we created a new way for businesses to communicate using cloud technology; for businesses to save time in the back office and to never hear the words “can you hear me now” ever again. Now, armed with an integrated and standardized communications platform that actually helps customers, we’re giving MSPs the answer they so desperately need.