As a member, you’ll be matched with qualified homeowners, have your own business profile listed in our online directory, and enjoy access to helpful business management and marketing tools. We automatically connect you with them based on the preferences you set, and we charge a fee when we send the notification. Leads are not guaranteed jobs. It’s up to you to win the work after you get the lead. If you find that the leads you’re getting aren’t relevant to you or the work you do, you can change your preferences in the app — or by contacting customer care. In some cases, you may also request to be credited the cost of a lead.