Best Local Listing Management Software for Salesforce

irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Adplorer’s local digital advertising software is the world’s first all-inclusive local marketing automation platform built specifically for marketing agencies, Franchisor CMO's and SMB resellers. Adplorer enables users to scale local advertising campaigns across thousands of SMBs, Franchise Locations, and Enterprises. Agencies and internal marketing departments use Adplorer to automate the creation, management and reporting of advertising campaigns on Google, Bing, Facebook, Waze and LinkedIn as well as manage their client's Google My Business and Social Media profiles. Campaign managers use Adplorer to create and sell templated customized local campaigns that generate maximum ROI through collective intelligence-backed ad spend optimization, create aggregated reports for national multi-location brands and easily monitor campaigns with customizable alerts. Aplorer is making local advertising management fast, simple and precise. Get in touch and ask for a demo today!

The end-to-end client experience software for growing small businesses. Get the job, manage the job, get paid and get credit online with Thryv. Thryv is a secure, easy to use small business management platform that automates tasks and puts your customers at the center of your business. ThryvPay can help services businesses save thousands when you accept and process credit card and ACH payments. Take advantage of next day funding, automated recurring payments, client-side convenience fees, QuickBooks integration, automatically scheduled payments and more. Desktop, tablet, or app on the go, Thryv puts the complete business management and exceptional customer service at your fingertips. Thryv works with the digital tools you’re already using to run your small business, streamlining the way you work.

Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.

Get more Google visibility & traffic. Consistently respond to reviews & get higher local search engine rankings. Use Geo Location Check-ins to post localized content, telling search engines what work you do & where. Easily manage online reviews in one place. Handle negative reviews quickly. Rank first in search engines by generating more reviews. Stand out to customers by maintaining a strong online reputation. Get more referrals by providing excellent service to your existing customers, from their first call to the final day of your project. Develop a referral program to ensure a steady stream of new customers. Build a company culture that encourages referrals. Attract & engage repeat customers via email marketing that keeps your business top of mind. Let customers schedule appointments online, generating more appointments and saving time. Discover which content resonates most with target customers.

Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction.

The power of local digital marketing in one tool. Manage the online presence of your points of sale centrally and gain efficiency! Save time managing your local digital marketing. Our platform is built to easily integrate into different organizational models: centralized, decentralized, or outsourced. A global platform to save you time. Tailor-made applications for franchisees. A new mutually beneficial service. The best applications are brought together in a collaborative platform. Communicating with your customers is more strategic than ever. With our suite of apps, easily take control of your local digital marketing. Save time managing your point of sale data. Improve your online reputation by managing your customer reviews. Increase your visibility with SEO-optimized local pages. Advertise locally through ads on Google and Facebook. Post your latest news and promotions on your local pages. Follow the performance of your points of sale thanks to interactive reports.