Signal9 is an AI-first operational intelligence and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams.
One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding.
Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown.
Instead of a CMDB nobody keeps current, Signal9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught.
Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.