Best IT Management Software for Flow XO

Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Connect with people across your organization to make better decisions, faster. Discover all the work that happens between the big announcements and the success story. Connect your org's front-runners or top-level leaders back at headquarters to see everyone's progress come together. Join meaningful discussions to move your work along faster. Get quick answers to your questions, and have productive, spontaneous conversations with experts and creatives across your org. Make sure you're not repeating work that's already been done. Use the learnings or progress of others to accelerate your own productivity. Collaborate in a community to share ideas and solve problems in half the time.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

Knack is the most easy-to-use Application builder, designed for the non-developer business owner leader. Using the drag-and-drop feature, users can create intuitive apps for CRM/Lead Manager, Membership Directory, Project Manager, Inventory Manager, Quote/Order Manager or HIPAA compliant app. Existing users rave about how easy it was to take their entire app on the go, using an iOS or Android device. Larger teams with multiple admin users can also work more efficiently with the use of the collaboration function, which includes whiteboards, and tag & search tools. Finally, use the automated analytics report dashboard to monitor application usage and how your customers or staff interacts with it.

StatusCake.com is a free website monitoring service ensuring that website owners are alerted the moment their website goes down or is experiencing problems. StatusCake premium plans allow multiple websites to be monitored (300 on the Business plan), as well as selecting the global location from where uptime is tested from. Additional features include page-speed testing, domain monitoring, server monitoring, SSL monitoring, as well as virus and malware scanning. We'll keep an eye on your website performance for you in the background. Website downtime happens. We'll send you a notification letting you know when it does. Sit back. Relax. Focus on your business. Let us worry about your uptime. Website monitoring that does all the hard work for you. We’ll alert you when your website goes down. With 30 second check rates and 30 different countries to monitor from, you’re in safe hands.

Transactional emails: Reach inboxes when it matters most. Deliver fast, personalized transactional emails using API or SMTP. Get the benefits of our experience sending billions of emails globally. Send personalized transactional emails that reach inboxes, not spam folders. Customize your analytics with pre-built dashboards, export API, and more. Read documentation guides, or contact our award-winning Support team for help. Use custom tagging, whitelabeling, conditional content, and more. Globally distributed infrastructure: Featuring automatic SPAM loop registration and pre-warmed dedicated IPs. Get analytics in multiple ways, plus custom tags, A/B test capabilities, and comparative reports. Utilize white-labelled click tracking, custom reverse DNS, rules engine, custom return path, and sub-accounts. That’s the average time to delivery for top 3 ISPs, sent from our MTAs to the recipient’s email server.

Mailgun is an email automation solution that is suitable for developers. With Mailgun, users are able to access a complete cloud-based email service for tracking, sending, and receiving emails sent via their applications and websites. Mailgun supports several programming languages including Python, Ruby, PHP, Java, and C#. With Mailgun's tracking feature, users are able to track all emails and reduce the chances of getting spam.