Best IT Alerting Software for Quickwork

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

ilert is a platform for IT alerting, on-call management, and incident communication that helps DevOps teams respond to incidents faster. ilert seamlessly integrates with monitoring tools and extends them with reliable alerting, on-call scheduling, automatic escalations, and status pages. Ilert is built in Germany and hosted exclusively by cloud providers with data centers in Europe. It is fully GDPR compliant and has the ISO 27001 certification.

Amazon Simple Notification Service (SNS) is a fully managed messaging service for both system-to-system and app-to-person (A2P) communication. It enables you to communicate between systems through publish/subscribe (pub/sub) patterns that enable messaging between decoupled microservice applications or to communicate directly to users via SMS, mobile push and email. The system-to-system pub/sub functionality provides topics for high-throughput, push-based, many-to-many messaging. Using Amazon SNS topics, your publisher systems can fanout messages to a large number of subscriber systems or customer endpoints including Amazon SQS queues, AWS Lambda functions and HTTP/S, for parallel processing. The A2P messaging functionality enables you to send messages to users at scale using either a pub/sub pattern or direct-publish messages using a single API.

Where do your users go when your site is down? We give you a way to keep them in the loop. Your system status page is the site your customers will go to when your site is acting up. It provides them with a realtime view of your system status and will reassure them that you are working on the issue. When your site is having an issue you'll simply visit your system status admin page or leverage the OffsiteStatus API to post a status update. You should continue to update your status blog every 30-60 minutes until your system is running normally again. By providing your customers with an off-site system status page you can communicate with all of them from the moment trouble strikes. Instead of phone calls, emails and angry customers you have a simple, clear communication channel to let people know about the issue. Gain your users trust by being transparent about downtime. You have the option to add your system's Facebook & Twitter accounts to your OffsiteStatus page.