100X is an AI-powered platform designed to troubleshoot complex software systems by autonomously analyzing tickets, alerts, logs, metrics, traces, code, and knowledge to pinpoint problems and remediate issues. It operates through a multi-step process: connecting to your environment to build a comprehensive knowledge graph, automatically investigating every incoming alert or support ticket, dynamically querying telemetry and connecting signals across systems, isolating specific system issues with supporting evidence, suggesting proven fixes with relevant context, and learning from every resolution by capturing commands, fixes, and failure patterns discovered by your team. 100X integrates with tools like Datadog, Grafana, LaunchDarkly, Jenkins, Kafka, Redis, and Salesforce, and can be deployed within your cloud environment, ensuring data is accessed, processed, and stored entirely within your cloud boundary.