Business Software for RingCentral RingEX - Page 3

NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.

Discover new revenue opportunities, and streamline your business. We make it easy – hand us your various data sources and we do the dirty work for you. Your data is repaired, enhanced, cleaned, and intelligently structured. We make it fast – implementation times for many of our competitors is 6-18 months. With Known Factors it happens in weeks, not months. We make it useful – by connecting data visualization software to your data warehouse you and your peers can view the entire organization in one place through dynamic dashboards. To truly leverage analytics, you must have a solid data foundation. We prepare your data so that your analysts and business users can slice it however they want without intervention from IT. Drag and drop data elements into dashboards. Share dashboards with teams. Create a truly transparent, data-driven organization.

Active Directory stores information about objects on the network and makes this information easy for administrators and users to find and use. Active Directory uses a structured data store as the basis for a logical, hierarchical organization of directory information. This data store, also known as the directory, contains information about Active Directory objects. These objects typically include shared resources such as servers, volumes, printers, and the network user and computer accounts. For more information about the Active Directory data store, see Directory data store. Security is integrated with Active Directory through logon authentication and access control to objects in the directory. With a single network logon, administrators can manage directory data and organization throughout their network, and authorized network users can access resources anywhere on the network. Policy-based administration eases the management of even the most complex network.

Tired of dealing with telecom and UCaaS service providers who don’t listen, push one size fits all solutions, and just make you want to scream? We translate all the UCaaS noise into clear pros and cons so you can choose the ideal call, meeting and messaging tools. You’ll get exactly what you want because we go to bat for you behind the scenes. Get empowered with easy ways to manage your communications technology and thousands of users. Let us handle the setup and provide support whenever you need it. You want to select, set up and support your UC tech with certainty. Our fully managed unified communications services are here! We’ll help you build your ideal collaboration solution, guide you through cloud migration, and more. Our unified communications software makes user provisioning easy. Integrate and manage your UC tools and platforms like Cisco and Microsoft Teams from one dashboard, where you can on/offboard users in a matter of clicks.

Gravity's mission is to make streaming data easy from over 100 sources while only paying for what you use. Gravity removes the reliance on engineering teams to deliver streaming pipelines with a simple interface to get streaming up and running in minutes from databases, event data and APIs. Everyone in the data team can now build with simple point and click so that you can focus on building apps, services and customer experiences. Full Execution trace and detailed error messaging for quick diagnosis and resolution. We have implemented new, feature-rich ways for you to quickly get started. From bulk set-up, default schemas and data selection to different job modes and statuses. Spend less time wrangling with infrastructure and more time analysing data while allowing our intelligent engine to keep your pipelines running. Gravity integrates with your systems for notifications and orchestration.

RingCentral AI Receptionist (AIR) is a generative AI-powered phone agent built directly into the RingCentral business phone system, designed to automate inbound call handling with human-like conversational intelligence. Seamlessly activated in minutes and requiring no IT support, it reads information from your website, FAQs, or uploaded documents to answer routine customer questions, block spam, schedule appointments, and follow up via SMS. It intelligently routes complex calls using name- and context-based logic, eliminating frustrating phone menus. AIR supports multi-language interactions (including English, French, and Spanish with dual-language switching), customizable voice personas and greetings, and robust real-time insights via call transcripts, analytics, and performance dashboards. It scales effortlessly across multiple locations and departments, ensuring a consistent and 24/7 front-desk experience that reduces missed calls.

Trelica’s SaaS management platform gives IT teams insight into what apps are in use and why, so you can make informed decisions about spend, information security & data privacy. Partner with users to optimize & secure the apps that allow your business to thrive, while weeding out unwanted SaaS usage. Understand all aspects of your SaaS landscape at a glance by automating application discovery and user engagement insights. Manage your SaaS inventory by tracking licenses, renewals and spend for approved apps, whilst offboarding apps with risky or redundant usage. Upgrade from one-off Excel InfoSec surveys. Define your own seamless contract lifecycle to manage third-party applications, from onboarding to end of use. Make your approach to SaaS management compliant with GDPR and the California Consumer Privacy Act within all areas of your business and effective across jurisdictions.

The fastest way to integrate APIs and run code. Pipedream is a serverless integration and compute platform that makes it easy to connect apps and develop event-driven workflows. Event sources turn any API into a real-time event stream. Create event sources to listen for new Tweets, Github events, Airtable records, RSS items, webhook events and more. Inspect events in a human-friendly way, trigger Node.js workflows on every event, or consume events in your own app via API. Workflows are composed of Node.js code steps that run on every event. Write your own Node.js (and use any npm package) or reuse actions that scaffold popular APIs. Trigger via sources or a custom URL, email address, SDK code or schedule. Auth apps once, connect to those apps in any workflow. Pipedream supports OAuth and key-based auth, and handles the OAuth flow and token refresh for you. Just link accounts to steps and reference the relevant auth info in code.

Security and compliance for modern collaboration platforms. Empowering enterprises to manage compliance, data exposure, security, and acceptable use risks in what is shared, shown, spoken, and typed during collaboration sessions. Built in the cloud. Fast and easy to deploy integrations. Enable safe collaboration across your distributed locations and dispersed workforce. Align employee video conferencing and collaboration use with your security, risk, and compliance requirements. Adopt strategic use of modern communication platforms, without the worry. Theta Lake provides a purpose-built compliance product suite for automatic policy detection of regulatory risks, compliance workflow, and archiving for video marketing, video conferencing, and audio recordings. With the use of video marketing, video conferencing, video chat, and audio calls skyrocketing along with the intersecting increase in MiFID II, FCA, GDPR, FINRA, FFIEC, and similar regulatory requirements.

Easily set up and run webinars with interactive features that put you in control. Launch live webinars where you launch everything else: right from your RingCentral app. Invite up to 10,000 participants and 100 panelists. View engagement, quality, and performance analytics. Set up in seconds and manage practice sessions. Add leading apps to track registrations easily. Get a familiar user experience on a secure and trusted platform. Unite your whole organization over one easy broadcast. Get intuitive host settings that help you be more present before, during, and after your presentation. Increase turnout by making webinars simple to attend over the RingCentral app or a no-download browser link. Keep attendees focused with interactive Q&A and polling capabilities. Quickly share webinars, review participant statistics, and get insights for the next cast from the host panel.

A new type of conversation intelligence platform is in town. Instantly optimize your revenue org and extract revenue-accelerating insights from customer conversations. Empower your sales teams to crush quotas quarter over quarter by unlocking conversation intelligence from customer interactions across calls, emails, and video meetings - deeply integrated with your CRM. Conversation intelligence from the trusted leaders in cloud voice. Accelerate your pipeline, automate your operations, and evolve your sales teams. Automate mundane tasks so reps can focus on winning. Operate at peak performance by eliminating tedious tasks and workflows. Inform the right people at the right time. Artificial intelligence (AI) highlights critical moments of the buyer journey so you never miss an opportunity to identify and fix pain points.

Canals is an AI-powered operating platform built specifically for wholesale distributors, designed to automate the most time-consuming workflows across sales, customer service, accounting, and purchasing. It transforms unstructured customer requests, such as emails, PDFs, spreadsheets, handwritten notes, or even voicemails, into structured quotes or sales orders that are ready for review and instant submission into ERP systems. It uses advanced AI to understand customer intent, match requested items to product catalogs, and automatically generate complete, accurate orders, eliminating the need for manual data entry and product lookup. Canals operates across the entire revenue and operations cycle, enabling teams to respond faster to customer inquiries, improve quote turnaround times, and increase win rates while reducing errors and returns. It continuously learns from user behavior, customer preferences, and historical data.