Business Software for IBM Data Refinery

IBM Cloud® capabilities enable business agility and resiliency. Explore the platform that gives you 2.5x value. Designed for industry, security and the freedom to build and run anywhere. Business workflow transformation with automation and AI. Strong technology partner ecosystem that delivers value for industry needs. Industry and business domain expertise and solutions. Automated and auditable processes. Unique capabilities for the highest levels of cloud security and monitoring. Consistent security and controls posture across all applications. Containerized capabilities for DevOps, automation, data and security. Ease of integration and a consistent application development lifecycle. Advanced technologies including IBM Watson®, analytics, IoT, and edge.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Learn how to operationalize AI in your business. Watson helps you predict and shape future outcomes, automate complex processes, and optimize your employees’ time. Infuse Watson into your workflows to predict and shape future outcomes, automate complex processes, and optimize your employees’ time. Infuse Watson into your apps and workflows to tap into organizational data and put AI to work across multiple departments – from finance, to customer care, to supply chain. With Watson, you can create better, more personalized experiences for customers, scale the expertise of your best people across the organization, and make smarter decisions based on deep insights from data. Watson products and solutions are grounded in science, human-centered design, and inclusivity. An open, faster, more secure way to move more workloads to cloud and AI.

Language Translator translates text from one language to another. Take news from across the globe and present it in your language. Communicate with your customers in their own language, and more. Translate text from one language to another. The service offers multiple domain-specific models. Customize the translations based on your unique terminology and language. Three types of customization are supported: forced glossary, parallel phrases and corpus-level customization. Unlike other translation services, IBM protects your privacy, you own your data.The IBM Watson Language Translator Service enables application developers to process translations using multiple, domain-specific translation models. Plus, for text with unique terminology and language, the service empowers users with three levels of customization. Expand to new markets by instantly translating your documents, apps, and webpages. Create multilingual chatbots to communicate with your customers on their terms.

IBM® Watson™ Recruitment is a cognitive talent management solution that increases recruiter efficiency to allow HR to improve and accelerate people’s impact on the business. It automatically predicts, without bias, the best suited candidates who are most likely to succeed in an organization. Automatically recommends the most qualified candidates with maximum predicted level of success, leading to more productive employees that will thrive in the organization. Focus efforts with confidence: improving efficiency and engagement so that high priority requisitions are immediately surfaced and acted upon. Social listening provides an advanced warning system of employee sentiment and data to drive better conversations with candidates. Ensure that your urgent requisitions are immediately given high priority and acted upon. Compare candidate data with organizational job data for better quality, unbiased, hiring decisions. Recommend which candidates are most likely to succeed.

Find specific answers and trends from documents and websites using search powered by AI. Watson Discovery is AI-powered search and text-analytics that uses innovative, market-leading natural language processing to understand your industry’s unique language. It finds answers in your content fast and uncovers meaningful business insights from your documents, webpages and big data, cutting research time by more than 75%. Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible. Use machine learning to visually label text, tables and images, while surfacing the most relevant results.

Apache Spark™ is a unified analytics engine for large-scale data processing. Apache Spark achieves high performance for both batch and streaming data, using a state-of-the-art DAG scheduler, a query optimizer, and a physical execution engine. Spark offers over 80 high-level operators that make it easy to build parallel apps. And you can use it interactively from the Scala, Python, R, and SQL shells. Spark powers a stack of libraries including SQL and DataFrames, MLlib for machine learning, GraphX, and Spark Streaming. You can combine these libraries seamlessly in the same application. Spark runs on Hadoop, Apache Mesos, Kubernetes, standalone, or in the cloud. It can access diverse data sources. You can run Spark using its standalone cluster mode, on EC2, on Hadoop YARN, on Mesos, or on Kubernetes. Access data in HDFS, Alluxio, Apache Cassandra, Apache HBase, Apache Hive, and hundreds of other data sources.

Discover how to start your AIOps journey and transform your IT operations with IBM Cloud Pak for Watson AIOps. IBM Cloud Pak® for Watson AIOps is an AIOps platform that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. If you’re looking for IBM Netcool® Operations Insight or any previous IBM IT management offerings, IBM Cloud Pak for Watson AIOps is the evolution of your current entitlement. Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows. Correlate a vast amount of unstructured and structured data in real-time with AIOps tools. Keep teams focused, surfacing insights and recommendations into existing workflows. Build policy at the microservice level and automate across application components.