IBM Cloud Pak for Business Automation is a modular set of integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of AI-powered automation capabilities – content, capture, decisions, workflows, and tasks – and boasts a flexible model that lets users start small and scale up as needs evolve. The vendor states that with RPA, users will free up human employees, speed decisioning with operational intelligence, and expand to automate key types of work across core operations, as well as secure environments and bring trust and transparency to multiparty workflows. The solution can be tailored to integrate with existing investments. With actionable AI-generated recommendations, built-in analytics to measure impact, and business-friendly tooling to speed innovation, the vendor boasts the solution has helped clients reduce process completion times by 90%, cut customer wait times by half, reduce risk, & save thousands of hours.