Business Software for GitBook

Desktop.com lets you set up the ultimate online HQ for yourself or your team. Stay on top of it all by creating one or several workspaces, connect them and organize tools and content into separated Desktops. Add app integrations, share and manage access or use the global search to instantly search across everything from a single location to find what you need. It’s a secure workspace for organizing and managing everything you need in your digital workday, and ensuring that you can access it safely from any device at any time. Working with a team, partners or other guest users? Enable the complete Desktop.com communication suite with chat, voice and video call functionality that seamlessly gets added to your workspace. Desktop.com offers a complete solution that saves money and instantly provide you and your team with all key aspects for efficient online collaboration and organization.

Get to know your customers. Get a deeper understanding of your customers. Google Analytics gives you the free tools you need to analyze data for your business in one place. Google Analytics 4 (GA4) is the latest iteration of Google’s analytics platform, designed to provide a deeper and more comprehensive understanding of user behavior across websites and apps. Built with a privacy-centric approach, GA4 leverages event-based tracking instead of session-based tracking, enabling more flexible and detailed data collection. It offers advanced features like cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses better understand customer journeys and make data-driven decisions. With improved integration with Google Ads and customizable reporting, GA4 empowers organizations to optimize their marketing strategies while adhering to evolving privacy regulations.

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

Reo.Dev helps Go-To-Market teams unlock and act on developer intent signals across the full funnel. It deanonymizes your pipeline by revealing the 80% of developers who engage with your product or docs without signing up and surfaces anonymous sign-ups (like Gmail or GitHub IDs) for better clarity. By tapping into third-party signals from GitHub, LinkedIn, StackOverflow, and Reddit, it identifies high-intent leads early in their journey. You can prioritize accounts based on Dev Funnel stage, build hyper-targeted lists at both the company and individual level (with access to 25M developers across 50K skill sets), and improve outreach effectiveness by surfacing key buying signals and personalizing messaging around high-value actions—ensuring your sales team focuses where it matters most.Reo.Dev is an AI-powered revenue intelligence platform designed specifically for developer-focused companies. It tracks developer activity across multiple platforms, identifying high-intent accounts that

Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.

Guidejar helps users create interactive, step-by-step guides and product demos with ease. User can capture their workflow using our browser extension, render the guide as an SOP or an interactive product demo, and share instantly. Guidejar also has AI features like Voiceover & Translate that help users create engaging content for a global audience. With Guidejar, users can also write long form help articles, faqs, documentations etc. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Finally, Guidejar has a no-code help center that users can setup instantly and have all the guides and articles hosted on their own custom domain.

Supademo help teams demonstrate products more effectively with beautiful AI-powered interactive demos. Over 10,000 users across 75+ countries use Supademo to accelerate deals, drive adoption, and enable customers across sales, customer success and marketing. How It Works: 1. Record: Turn on Supademo and click through any product or workflow. 2. Personalize: Enhance with AI or personalize with chapters, branching, CTAs, and more. 3. Share: Share your Supademo across support docs, websites, or as a public link. Features you'll love: - AI Voiceover and Text: Overlay synthetic, AI-powered voices to any Supademo. Bulk rewrite text hotspots based on your prompt and context. - Multi-demo Showcases: Showcase complex features by grouping multiple Supademos into a single link or embed. - Gated Demos: Capture email leads or limit demo access using passwords. - Demo Branching: Allow viewers to choose their own journey with multi-flow chapters.

Stop wrestling with outdated documentation. Integrate documentation into your CI/CD to move faster as you scale. Link your documentation with relevant code snippets and owners. Detect when documentation is out of date from code changes or user engagement. Configure alerts to be notified when documentation requires maintenance. Whether it is internal docs on Notion or external docs on ReadMe, we have integrations to support it. Be notified when documentation is out of date or resolve alerts when it has been properly updated. Detect how users engage with your documentation to improve its readability and clarity. Improve code readability without clustering your codebase with comments. Tag documentation ownership to those responsible of the code - or have it automatically detected.

HelpHub allows you to show help documents, AI-generated Instant Answers, and more to users anywhere in your app. With HelpHub, your users can get unstuck and get the help they need without exiting your app's flow. Because of this, when HelpHub is adopted, our customers typically see their conversion rates increase. To make help documents and Instant Answers searchable, HelpHub uses semantic search. Semantic search matches on not just the words themselves, but on the meaning of words — this allows your users to search for a non-exact phrase, and still get results. This is very powerful — for example, users often don't know the exact terminology of your app. If they enter something that's roughly along the lines of the terminology you use, they will often still get results that answer their question!

Start to capture your website or app in a few clicks directly from your browser. Follow the flow, as you would perform the action for yourself, hit the finish button, and, that's it. Your step-by-step interactive guide or demo is generated automatically on the fly. Edit your demo thanks to our plug-and-play builder. Add notes, branding color, customize images, logos, text, and even graphs. Personalize everything into your interactive demo to make it custom for every lead. Edit any text, image, graph, hide or even blur elements thanks to our advanced & rich no-code editor. Share your guide flow with public links, and embed it on your website, emails, Notion, etc. Post it on social media platforms like Linkedin, Twitter or even in ads.

Effortlessly create complex diagrams from markdown-style text and collaborate with your team in real time using Mermaid Chart. This innovative text-based diagramming tool, enhanced by Mermaid AI, streamlines documentation processes, enhancing workflows and communication across your team. The Teams feature enables you to create projects, invite members, and maintain a unified source of truth, significantly boosting collaboration and productivity. Elevate your diagramming capabilities with Mermaid AI by writing simple prompts to generate complete diagrams in seconds. Generate sophisticated diagrams using AI, text, and visual editing capabilities, revolutionizing the way you create and manage diagrams for a smarter, more efficient workflow.

Scogo.ai offers SIA, a customizable, no-code AI agent designed to enhance customer support by providing 24/7 multilingual assistance across voice, chat, WhatsApp, and email channels. SIA is capable of resolving up to 80% of customer queries, processing text, images, and voice inputs to deliver human-like, collaborative interactions. The platform ensures secure and accurate responses, aligning with your brand's unique tone and policies. SIA can be set up instantly without requiring sign-up or credit card information, making it accessible for businesses seeking to improve customer engagement and build brand loyalty. The AI agent is built to handle various customer support workloads, including product issue resolution, field service management, reseller support, human-agent collaboration, and product recommendations. With support for over 50 languages, SIA caters to a global audience, ensuring effective communication with diverse customer bases.

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

HelpBar enables users to search help resources, navigate your product, and launch other “actions” from within your product, helping them get answers and achieve success quickly. Let users find exactly what they need without going to another tab—AI answers draw responses from all the content you input for a speedy search. HelpBar makes navigating your app a breeze. Enable users to learn fast and speed through the work they need to get done. Keep users in your app while using their favorite tools. Launch Loom videos, showcase interactive demos, share Figma prototypes, and more.

Bringing interoperability and scalability with cutting-edge zero-knowledge proof systems. zkBridge uses zkSNARKs to enable a prover to efficiently convince the receiver chain that a certain state transition happened on the sender chain. zkBridge consists of a block header relay network and an updater contract. The block header relay network retrieves the block headers from the sender chain, generates proofs of the validity of the block headers, and sends the headers along with the proofs to the updater contract (set up on the receiver chain). The updater contract maintains a light-client state. It automatically adds block headers of the sender chain once the associated proofs are verified, and updates the current main chain of the sender chain. Polyhedra Network implements infrastructures for interoperability across heterogeneous systems which guarantee strong security without extra trust assumptions.

Handle more support volume by giving your team AI superpowers instead of increasing headcount. Markprompt fits in at all touch points in the agent and customer journey. Bring customer support to the next level by deeply integrating it into your product and across touch points. With our REST APIs, JavaScript libraries, and headless React components, you can build customer support as an integral part of the user experience. Give your customer support team the tools they need to automate the mundane, so they can focus on what matters, delighting customers. Configure the instructions, behavior, and design of your chatbots and agent apps, and experiment with them in a playground environment before deploying. Learn how your customers and agents interact with your AI apps to spot deficiencies in your knowledge and address them.