Compare Business Software for Dialogflow: July 2025 Reviews & Comparison

Google Cloud Platform

Google

Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.

56,320 Ratings

Starting Price: Free ($300 in free credits)

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Vertex AI

Google

Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case. Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, and Spark. You can use BigQuery ML to create and execute machine learning models in BigQuery using standard SQL queries on existing business intelligence tools and spreadsheets, or you can export datasets from BigQuery directly into Vertex AI Workbench and run your models from there. Use Vertex Data Labeling to generate highly accurate labels for your data collection. Vertex AI Agent Builder enables developers to create and deploy enterprise-grade generative AI applications. It offers both no-code and code-first approaches, allowing users to build AI agents using natural language instructions or by leveraging frameworks like LangChain and LlamaIndex.

713 Ratings

Starting Price: Free ($300 in free credits)

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Twilio

Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.

1,298 Ratings

Starting Price: $0.0085 per min

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Call Center Studio

Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨‍💻 Easy to use 🔗Smooth integration

12 Ratings

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Cisco Webex

Cisco

All-in-one, AI-powered collaboration. Eight powerful workflows elevate teamwork and maximize productivity, for every workstyle. Webex Suite is your one place to connect, collaborate, and engage in one place. Hassle-free video. Build stronger relationships with face-to-face meetings and real-time collaboration using whiteboarding, screen sharing and more. Showcase the best you with video conferencing that is simple but powerful. Increase your business reach, while reducing office and travel expenses. A powerful set of tools that keeps you connected before, during, and after the meeting. Video conferencing on any device bringing people together like they’re sitting down face-to-face. Team collaboration happens all in one place, from anywhere – driven by file and screen sharing, video meetings, whiteboarding and messaging. Secure, easy-to-manage cloud calling that’s simple to set up and goes with you on the road too.

51 Ratings

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WotNot

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

7 Ratings

Starting Price: $99/Month

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Slaask

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.

7 Ratings

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Landbot.io

Landbot

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and ChatGPT to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

3 Ratings

Starting Price: $45 per month

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Yodel.io

YodelTalk

The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.

3 Ratings

Starting Price: $25.00 per user per month

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Genesys Cloud CX

Genesys

Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.

3 Ratings

Starting Price: $75 per user per month

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XCALLY

Xenialab

XCALLY is a simple, scalable and fast to deploy Omnichannel Contact center software. In addition to Omnichannel modules, it provides lots of tools fundamental for your call center activities: - IVR designer, Predictive Dialer, Scripting tool, Dashboards, Realtime panels and Analytics for administrator and supervisors; - WebRTC, Windows softphone and Omnichannel unified web GUI for agents. XCALLY is integrated via API with several external products, providers and technologies, like CRM, ticketing systems, AI tools, bots, TTS, ASR, social media and messaging apps.

3 Ratings

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Five9

Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.

2 Ratings

Starting Price: $100.00 per user per month

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NICE CXone Mpower

NICE

NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences.

2 Ratings

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UJET

UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.

1 Rating

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Zulip

Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones. Zulip has modern apps for every major platform, powered by Electron and React Native. Zulip is 100% open source software, built by a vibrant community of hundreds of developers from all around the world. With 120,000 words of developer documentation, a high quality code base, and a welcoming community, it’s easy to extend or tweak Zulip. Zulip has a significantly larger and more active development community than other modern open source group chat solutions like Mattermost, Rocket.Chat, and matrix.org. Zulip has more than 90 native integrations. Several hundred more are available through Hubot, Zapier, and IFTTT. Or build your own integrations with Zulip’s powerful API.

1 Rating

Starting Price: $6.67 per user per month

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Thunkable

Web-based solution that helps businesses develop applications through component library, live tests, event blocks, and more. Design beautiful and powerful native apps on Thunkable without coding. Publish your app on Android, iOS, and the Web. Incubated at Google and MIT, backed by YCombinator. One project, three cross-platform apps, no coding. Add motion and smooth transitions to your app with lottie animations. On Thunkable, every app project is automatically created as a native Android app, native iOS app and mobile web app (on any platform), it's pretty magical. Start with a new project, or customize an existing sample app from our growing gallery of open sourced projects. Thunkable has an amazingly active and engaged community to help you with all your app building questions. We also offer live-chat support. Build your own apps by dragging and dropping your favorite components and connecting them together with blocks.

1 Rating

Starting Price: $15/mo

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Kore.ai

Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.

1 Rating

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Kik

MediaLab

Smartphones have become a part of us, always on, always within reach to connect us with our friends and our world. Today, many teens and young adults are slowly moving away from social media and are looking towards chat as their primary source for communication and information. And where better to turn to for a fun, safe place to connect? Kik, of course! Kik was founded in 2009 by a small but passionate group of University of Waterloo students. At the time, chat between Blackberry (yes, Blackberry), Android and iPhone users wasn't possible, so we wanted to break down barriers and build a company that would allow users to chat with whoever, whenever. Today, Kik is the best way to connect with friends, no matter where you meet them. But it’s also become so much more. As the only chat platform built especially for teens and as a clear leader in chatbots, Kik will become the central hub for everyday life for teens across the world as we grow.

1 Rating

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Webex Contact Center

Cisco

Deliver the best customer experiences, every time. Drive better engagement between your business and customers with Webex Contact Center, our flexible, innovative cloud contact center solution. A rich experience for your customers, a profitable experience for you. Data-driven artificial intelligence capabilities help your agents deliver the most personalized customer experiences, every time. Drive deeper customer engagement that improves sales conversions, revenue, retention, customer satisfaction scores, and first contact resolution. Integrated collaboration tools let agents work together to improve the customer experience and optimize the outcomes from every interaction. Intelligently distribute calls across agents in multiple or remote sites with routing based on skills, capacity, load balance and agent availability. Sophisticated distribution of call queues, including overflow queues based on skill set, group cascading, and more.

1 Rating

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LINE

Naver

Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE Lite on Android. Share exactly how you’re feeling by choosing from over 10,000 stickers and emoticons! Visit the Sticker Shop to discover original stickers of your favorite characters and celebrities. LINE NEWS is the most popular news content curation service in Asia and aims to deliver valuable content that enrich your everyday life. Receive medical consultations at home when you don't have time to visit a hospital or want to avoid the crowd.

3 Ratings

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Resemble AI

Resemble clones voices from given audio data starting with just 5 minutes of data. Use that voice to iterate and create dynamic content on the fly using our authoring tool or the API. Discover How AI Voices Can Scale with Resemble's low latency API and 44 kHz AI Voices. Create realistic text-to-speech AI voices with Resemble's voice cloning software.

3 Ratings

Starting Price: $30

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PubNub

Innovate with Realtime Features: We take care of realtime communication infrastructure so you can focus on your app. Our Platform for Realtime Communication: A platform to build and operate real-time interactivity for web, mobile, AI/ML, IoT, and Edge computing applications Faster & Easier Deployments: SDK support for 50+ mobile, web, server, and IoT environments (PubNub and community supported) and more than 65 pre-built integrations with external and third-party APIs to give developers the features they need regardless of programming language or tech stack. Scalability: The industry’s most scalable platform capable of supporting millions of concurrent users and allows for rapid growth with low latency, high uptime, and without financial penalties. Security & Compliance: Enterprise-grade security and compliance with the most stringent regulations worldwide, including GDPR, SOC 2, HIPAA, ISO 27001, and CCPA.

Starting Price: $0

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respond.io

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Starting Price: $99 per month

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Ideta

Ideta enables companies to develop their own chatbot/voicebot without coding. You also have complete hands-on how you want to style your chatbot. Change every visual aspect of your chatbot to make it match your website design flawlessly. You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc. You can connect to any software via API with no coding. You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.

Starting Price: 19€

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Tiledesk

Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.

Starting Price: €25/month

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Smart IVR

Interactive Powers

Carrier-grade IVR platform, with exceptional performance, scalability, reliability and application multi-tenancy. Its distributed architecture can efficiently process hundred of simultaneous calls.

Starting Price: $39/month/port

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Cognigy.AI

Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -15% shorter average handling time (AHT) -99.5% faster response time

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BotStar

Manage and reply to conversations wherever they’re happening from a unified inbox. Deliver powerful customer experiences with a seamless Live Chat integration. AI-powered chatbots help engage with your visitors and answer all recurring questions instantly, 24/7 - even when you're away from your desk. Chatbots collect data and analyze your audience, so you can make smarter decisions and achieve better results. Tailor a better approach to customers using all the data gathered about their spending, business types, and more. Track performance, monitor trends, and see how you stack up with powerful reporting. Process orders, send cart reminders, manage inventory and more. Launch your bot in a minute through our pre-built templates. Do programing right within the flow to build rich features for your bot. Build a chatbot and use it on multiple channels. Save time & effort.

Starting Price: $15 per month

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SilFer Bots

Automate sales, marketing, and support on Facebook. Increase your revenue now while reducing your costs with Messenger bot. Automate your placing order process or sales funnel with a Facebook Messenger bot. Automate your customer support and your 1000+ FAQs with our built-in AI tool. Connect your Facebook Ads to your bot and let your bot qualify your lead before your sales agent. Connect you Shopify, WooCommerce or build your own store with our built-in eCommerce tool.

Starting Price: $9 per month

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UneeQ

Digital humans can be deployed to help any area of your CX strategy: Need a scalable assistant to better interpret, understand, and route inbound leads? Looking to drive more self-service behavior from consumers both on-and-offline? Digital humans could solve these problems and a whole heap more. Putting the right information, in front of the right person, at the right time can help reduce the friction of turning a casual visitor into a customer. Digital humans can step in and augment existing workflows, establishing a scalable path along which your customers can convert. Right now, UneeQ digital humans are working in healthcare, banking, insurance, education, telecommunications, retail and mental health sectors, to name just a few. Everything from their unique appearance to their personalities are being co-designed to create the most positive, lasting impact on users.

Starting Price: $899 per month

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Business Software for Dialogflow

Top Software that integrates with Dialogflow as of July 2025

Google Cloud Platform

Vertex AI

Twilio

Call Center Studio

Cisco Webex

WotNot

Slaask

Landbot.io

Yodel.io

Genesys Cloud CX

XCALLY

Five9

NICE CXone Mpower

UJET

Zulip

Thunkable

Kore.ai

Kik

Webex Contact Center

LINE

Resemble AI

PubNub

respond.io

Ideta

Tiledesk

Smart IVR

Cognigy.AI

BotStar

SilFer Bots

UneeQ