Best Incident Response Software for Shift

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Sumo Logic offers a cloud solution for log management and metrics monitoring for IT and security teams of organizations of all sizes. Faster troubleshooting with integrated logs, metrics and traces. One platform. Many use cases. Increase your troubleshooting effectiveness. Sumo Logic helps you reduce downtime and move from reactive to proactive monitoring with cloud-based modern analytics powered by machine learning. Quickly detect Indicators of Compromise (IoCs), accelerate investigation, and ensure compliance using Sumo Logic Security Analytics. Enable data-driven business decisions and predict and analyze customer behavior using Sumo Logic’s real-time analytics platform. The Sumo Logic platform helps you make data-driven decisions and reduce the time to investigate security and operational issues so you can free up resources for more important activities.

xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.