Best Incident Management Software for GitLab
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Compare the Top Incident Management Software that integrates with GitLab as of September 2025
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This a list of Incident Management software that integrates with GitLab. Use the filters on the left to add additional filters for products that have integrations with GitLab. View the products that work with GitLab in the table below.
What is Incident Management Software for GitLab?
Incident management software helps organizations track, manage, and resolve incidents efficiently, ensuring minimal disruption to operations. It provides a centralized platform for reporting, categorizing, and prioritizing incidents while offering tools for collaboration and communication between teams. The software often includes features like automated workflows, real-time alerts, and detailed reporting to streamline the resolution process and improve response times. By ensuring proper documentation and tracking of incidents, the software enhances accountability, compliance, and learning from past events. Ultimately, incident management software helps businesses maintain continuity, reduce downtime, and improve overall incident response effectiveness. Compare and read user reviews of the best Incident Management software for GitLab currently available using the table below. This list is updated regularly.
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1
Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.Starting Price: $19/agent/month -
2
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
3
Sedai
Sedai
Sedai is an autonomous cloud management platform powered by AI/ML delivering continuous optimization for cloud operations teams to maximize cloud cost savings, performance and availability at scale. Sedai enables teams to shift from static rules and threshold-based automation to modern ML-based autonomous operations. Using Sedai, organizations can reduce cloud cost by up to 50%, improve performance by up to 75%, reduce failed customer interactions (FCIs) by 75% and multiply SRE productivity by up to 6X for their modern applications. Sedai can perform work equivalent to a team of cloud engineers working behind the scenes to optimize resources and remediate issues, so organizations can focus on innovation.Starting Price: $10 per month -
4
Komodor
Komodor
Komodor takes the complexity out of K8s troubleshooting, providing all of the tools you need to troubleshoot with confidence. Komodor monitors your entire k8s stack, identifies issues, uncovers their root cause and delivers the context you need to troubleshoot efficiently and independently. Auto-identify k8s anomalies, failed deploys, misconfigurations, bottlenecks and other health issues. Spot emerging problems before they spread out and affect the end-users. Use ready-made playbooks to streamline root cause analysis, sidestep disruptive escalations and save hours of precious dev time. Provide your teams with straightforward remediation instructions that turn every responder into a troubleshooting expert.Starting Price: $10 per node per month -
5
Harness
Harness
Harness is an AI-native software delivery platform that helps engineering teams achieve excellence by automating and streamlining the entire software delivery lifecycle. It enables continuous integration, continuous delivery, and GitOps for multi-cloud, multi-region deployments with increased speed and reliability. Harness simplifies infrastructure as code, database DevOps, and artifact management to improve collaboration and reduce errors. The platform offers AI-powered testing, incident response, chaos engineering, and feature management to enhance quality and resilience. Harness also provides cloud cost management, security testing orchestration, and developer insights to optimize performance and governance. Trusted by leading enterprises, Harness accelerates innovation while reducing manual effort and risk. -
6
Rootly
Rootly
Simply react to messages with an emoji to automatically pin to your retrospective timeline. Memorizing and following hard-to-find incident runbooks are inefficient and inconsistent. Build workflows for setting reminders, inviting responders, posting checklists, sending out notifications, and more. Leverage our best practice Workflow templates or customize them to fit your exact incident process today with endless combinations. Assign roles to quickly determine who is doing what at a glance. Automatically generate retrospective templates, timelines, and incident details, in seconds. Focus on what you do best, learning from the incident and we’ll capture the rest. Use our drag-and-drop workflow creator to define automated runbooks for every part of the incident process. Automatically trigger specific runbooks based on incident conditions, such as by severity or affected service, instead of scrolling through Google Docs/Confluence. -
7
monday dev
monday.com
monday dev is an integrated, agile-first development workspace designed to guide software teams from planning through release with powerful tools and real-time insights. It supports roadmap planning, sprint execution, and progress tracking using visual views like Kanban and Gantt, along with burndown and velocity charts. Roadmaps, epics, and issue dependencies are simplified through epic breakdowns and connected views. Deep GitHub and CircleCI integrations sync development workflows with source control and CI/CD, while automated sprint templates and Agile Insights dashboards, featuring metrics like planned vs. unplanned work, help streamline iteration. A built-in docs workspace centralizes team knowledge, and custom dashboards aggregate data from up to 50 boards for executive visibility. Automation recipes allow repetitive tasks to be quickly set up via intuitive triggers. Additional development-specific features include WIP limits, engineering performance dashboards, and more. -
8
Swimlane
Swimlane
At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance and IT/OT operations problems. With Swimlane, enterprises and MSSPs benefit from the world’s first and only hyperautomation platform for every security function. Only Swimlane gives you the scale and flexibility to build your own hyperautomation applications to unify security teams, tools and telemetry ensuring today’s SecOps are always a step ahead of tomorrow’s threats. Swimlane Turbine is the world’s fastest and most scalable security automation platform. Turbine is built with the flexibility and cloud scalability needed for enterprises and MSSP to automate any SecOps process, from SOC workflows to vulnerability management, compliance, and beyond. Only Turbine can execute 25 million daily actions per customer, 17 times faster than any other platform, provider, or technology. -
9
effx
effx
The simplest way to navigate and operate your microservices. Whether you only have two or thousands of microservices, effx will track and guide you regardless of orchestration system, public cloud, or on-premise environment. Incidents across a fleet of microservices are rarely simple. effx provides context to help you orient around the potential causes of every outage in real-time. You’ve invested in your ability to know when production breaks. We help you proactively prepare for those moments by scoring services on key attributes that ensure they’re ready. -
10
ZeroNorth
ZeroNorth
Complete risk visibility and assurance from a single pane of glass. Organizations rely on ZeroNorth (formerly CYBRIC) for software and infrastructure risk management at the speed of business. The ZeroNorth platform accelerates and scales the discovery and remediation of software and infrastructure vulnerabilities. converting your manual and siloed efforts into a single, orchestrated process. Only the ZeroNorth platform enables organizations to orchestrate a consistent vulnerability discovery and remediation program, deliver continuous risk visibility and assurance, improve the value of existing scanning tools and help organizations move forward from any point in their journey to secure DevOps.
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