Sara is an all-in-one client communication and workflow platform that acts as a centralized hub to help state, federal, nonprofit, vocational rehabilitation, workforce development, veterans affairs, criminal justice, and health and human services agencies reduce administrative burden, automate client follow-ups, and improve compliance by integrating with existing case management systems and automating routine tasks like two-way texting and email, appointment scheduling and reminders, automated case note creation, document capture and e-signatures, surveys, and HIPAA-compliant video conferencing; it captures communications and syncs them as compliant records to the agency’s system of record, supports unlimited messaging templates and workflows, and can be configured to meet unique compliance and program requirements so agencies can scale operations and maintain consistent engagement across caseloads.