Best Human Resources Software for Netreo

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

EPIC Software’s Suite of Employee Productivity Tools (EPT) causally improves employee retention and offers the right combination of features, functionality, intuitive ease of use, and affordability to help organizations attract, develop, motivate and retain a high-performance workforce year round. EPIC HRMS™ resolves the age-old issue of automating paper-based HR and Employee Life Cycle Talent Management documents – if HR, Managers and Employees have access to the internet then they have access to the EPIC HRMS™. By significantly reducing or eliminating document printing, revision, distribution and storage costs, EPIC HRMS™ allows your HR and Workforce management activities to “Go Green” while incorporating them into a single, dynamic, online system of record. Our proposals include a detailed business case which has proven to engage the clients' Finance team early in the process. Our dedicated team is trilingual; we speak HR, Business and Technology!