Best Help Authoring Tools for Salesforce

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: *Easy to use WYSIWYG topic editor, as well as HTML source mode. *Single-sourcing and content reuse. * Simple customization. *In-depth analytics and reporting. *Readability scores and metrics. *Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) *Translation ecosystem to create multi-language documentation. *Machine translation support. * RTL language support. * Audit trail and IP Allowlist. Integrations: Zapier, Google Analytics, Google Search Consolу and more.

Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams. Content and project management just got easier. MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, organize workflows, schedule and automate processes, host and publish content, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review. MadCap Central provides a secure cloud-based content and project management environment integrated with powerful on-premises authoring and publishing. MadCap Central’s user interface makes it easy to organize your content, projects, teams and users. A customizable dashboard makes working personalized and efficient. With extensive project and content management capabilities, you can upload projects, import projects from other users, assign users to specific projects, set project statuses, receive notifications for activities, etc.

Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.