Best Enterprise Service Bus (ESB) Software for Zendesk

Amazon EventBridge is a serverless event bus that makes it easy to connect applications together using data from your own applications, integrated Software-as-a-Service (SaaS) applications, and AWS services. EventBridge delivers a stream of real-time data from event sources, such as Zendesk, Datadog, or Pagerduty, and routes that data to targets like AWS Lambda. You can set up routing rules to determine where to send your data to build application architectures that react in real time to all of your data sources. EventBridge makes it easy to build event-driven applications because it takes care of event ingestion and delivery, security, authorization, and error handling for you. As your applications become more interconnected through events, you need to spend more effort to find events and understand their structure in order to write code to react to those events.

Security product companies have huge need to build connectors with third party applications. This need is driven by multiple factors such as Customer requirement, enhance product capabilities etc. Target systems can be present on cloud, on-premise, hybrid environment. Complexities are added in terms of the varied options offered by Target systems such as interfaces available to integrate (REST API, SOAP, SFTP, Message Queue, SNMP, SDKs etc.). Data types (JSON, Syslog, File system, XML, etc.). Authentication and authorization options (OAuth, API Token, Username/Password, OTP, MFA, SAML, etc.). Rate limit, pagination, latency, concurrency, and data volume. Security Product Companies end up writing customized, non-standardized Connectors for these Target systems. This leads not only to increased development and support cost but also less efficient Connectors in terms of performance, scalability and extensibility.