Best Enterprise Content Management (ECM) Software for Zendesk
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Compare the Top Enterprise Content Management (ECM) Software that integrates with Zendesk as of October 2025
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This a list of Enterprise Content Management (ECM) software that integrates with Zendesk. Use the filters on the left to add additional filters for products that have integrations with Zendesk. View the products that work with Zendesk in the table below.
What is Enterprise Content Management (ECM) Software for Zendesk?
Enterprise content management (ECM) software provides businesses with a platform help organize, store, and manage the vast amounts of content and documents they generate throughout their operations. These platforms provide tools for capturing, storing, and retrieving content in various formats (such as text, images, and videos) while ensuring security, compliance, and version control. ECM software includes features like document management, workflow automation, records management, and collaboration tools, enabling businesses to streamline document handling, reduce manual processes, and improve access to important information. By centralizing content, ECM platforms help organizations increase productivity, enhance collaboration, and ensure that content is properly managed and archived. These solutions are critical for organizations in industries with strict compliance or regulatory requirements, such as healthcare, finance, and legal sectors. Compare and read user reviews of the best Enterprise Content Management (ECM) software for Zendesk currently available using the table below. This list is updated regularly.
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Box
Box
Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle. ✓ Unlock the value of your content with AI: Pair top AI models with your organization’s content to find information, extract insights, build custom AI agents, and automate the work that slows you down ✓ Get unlimited collaboration: Create, manage, and share files from anywhere, with anyone ✓ Protect your content: Secure your sensitive files and data, thanks to granular access controls, intelligent threat detection, and adherence to stringent compliance requirements ✓ Scale with 1,500+ integrations: Work from anywhere across all your team’s favorite apps and extend the power of Box with APIsStarting Price: $5 per month -
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Shelf
Shelf.io
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.Starting Price: $30/mo -
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Bloomreach
Bloomreach
Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase. Bloomreach products include: Engagement, a marketing automation platform; Discovery, an e-commerce search solution; Content, a headless CMS; and Clarity, AI-powered conversational shopping. The company has multiple AI patents and serves global brands that include Williams-Sonoma, Bosch, Puma, and Marks & Spencer. -
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Dropbox Dash
Dropbox
Dropbox Dash is an AI-powered universal search and content management platform designed to streamline workflows by connecting all your tools, content, and apps in a single interface. It enables users to find, organize, and share information effortlessly across various platforms. Quickly locate files, emails, calendar events, and tasks across all connected applications using natural language queries. Receive concise, AI-generated responses to your queries, helping you find the information you need without opening multiple documents. Create smart collections of related content, making it easier to organize and share resources with colleagues, clients, and vendors. Access a centralized dashboard that displays recent activities, upcoming meetings, and personalized shortcuts to streamline your daily tasks. Manage and monitor permissions across multiple cloud applications from a single interface, ensuring that sensitive information is only accessible to authorized users.
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