Churn Buster is a subscription retention software company that recovers failed payments and prevents cancellations for subscription eCommerce and SaaS businesses. It offers two products that run together or separately.
Dunning coordinates retries with branded email and SMS that ask the customer to update their card, and on platforms where Churn Buster runs the retries, it controls their timing.
Cancel Flows replaces a one click cancel with a short flow that offers a pause, skip, discount, or plan swap, asks why the customer is leaving, and includes a click-to-cancel option for regulated locations.
Churn Buster has handled 50+ million failed payments since 2013, and its retention team has tuned the retry and campaign defaults across 1,000+ accounts. Dunning works with Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and other subscription platforms. Pricing starts at $269/mo, a flat fee by MRR tier, month to month.