Best Customer Service Software for FreshBooks

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With their business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant. This all-in-one management platform streamlines business processes, from first inquiry to final payment, so business owners can spend less time on administrative work and more time focusing on what got them passionate about their business in the first place. With their proposals, invoices, contracts, payments, and scheduling at your fingertips, HoneyBook gives you everything you need to give clients an unforgettable experience.

GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing automation, and content monetization. With over 25 years of expertise, GetResponse goes beyond email with tools to help grow and engage audiences, create and sell courses, and turn ideas into income. It’s the go-to solution for building a personal brand, selling products and services, and fostering a loyal community.

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Calendly helps you schedule meetings without the back-and-forth emails. We take the work out of connecting with others so you can accomplish more. Learn how painless scheduling can be with Calendly. Setup is easy. Let Calendly know your availability preferences and it’ll do the work for you. Share your Calendly links via email or embed it on your website. They pick a time and the event is added to your calendar. Works with your Google, Outlook, Office 365 or iCloud calendar so you’re never double booked. Set buffer times between meetings, prevent last minute meetings, create secret event types, and more. Supports 1-on-1, round robin and collective availability meetings. Seamless timezone detection for your invitees so everyone’s on the same page. Automate tasks with Salesforce, GoToMeeting, Zapier and more. Works great for individuals, teams and departments.

For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.

All-in-One CRM. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud based SaaS service that is mobile-ready, fast, and simple to use. Agile CRM gives you a range of prepackaged email marketing templates to give your business the visually appealing, professional look and feel it needs. Check out Agile’s email marketing template examples, then select the template you prefer, draft your message, and automate the send. You can also create custom templates—with no programming experience—that pull in your branding for added impact. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

BlueCamroo is a SaaS Business Management Platform that combines many essential business services in a single, easily adoptable and affordable business solution. Designed specifically for SMB’s, it offers them the scope and whole-business approach of a larger enterprise level system, yet delivered in a much more manageable manner. This fully integrated approach makes work more efficient than a cluster of stitched together single-purpose applications, delivers better data security, is easier to learn, adopt, use, manage, and is less expensive. Our unique User-Role subscription model allows each user to be assigned a single or multiple user roles matched with features essential to fulfil their job requirements: • CRM • Sales & Marketing • Projects • Support It grows in unison with SMBs needs through gradual adoption into different business units, while progressively eliminating single-purpose applications. One application to manage the entire customer lifecycle.

HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.

COZYROC's SSIS+ suite includes 270+ data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services. ​141 out-of-the box adapters for consuming web API data. Connectivity for popular CRM, ERP, Accounting, Financials, Legal, Analytics, Administration, Collaboration, Communication, Security, Education, Construction, Marketing, Transportation, Project Management, Productivity, e-Commerce and HR apps ​COZYROC REST Framework for data integration with any REST service. Sync and import / export data from any REST API service to SQL Server. ​Data Flow Task Plus for dynamic data flows at runtime. No need to manually open and modify the data flow Lift and Shift your SSIS packages ! Try COZYROC Cloud for free. The COZYROC.Cloud hosted service allows you to Lift & Shift legacy SSIS workloads to the cloud in a breeze at a very affordable price which includes a license for the COZYROC SSIS+ suite.

SherpaDesk is an easy-to-use, all-in-one helpdesk software for professional services, with all the essential tools to help run your business, giving you the time to do what you do best: Provide world-class-support to your customers. SherpaDesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: Helpdesk ticketing, analytics, invoicing, project management, time tracking and easy billing. Though you might be an IT Rockstar, you won’t need an IT Superhero to set up your PSA. Our quick and easy installation gets you doing more of what you love and out of admin hell. Start with the IT Helpdesk team you have now, then easily (and affordably) add more agents as you grow. Save money by only paying for the agents you need...when you need them. SherpaDesk’s helpdesk support ticketing system makes receiving, routing, responding and reporting on your customer support tickets easy for you and your team.

Setster offers seamless appointment scheduling for any business or department. It automates complex scheduling rules and workflows while offering a custom user experience every time. Whether your company manages a vast network of branches and locations or simply needs a virtual meeting solution, Setster's cloud-driven or on-premise alternative is designed to scale with your growth, providing a reassuring solution for your evolving needs. Easily manage scheduling appointments and resources, increase productivity, and reduce costly no-shows. Its powerful, all-inclusive platform includes a rich feature set that is easily configurable by a product lead or programmatically via APIs and developer toolsets. Do more with Setster.

Don’t buy leads. Build relationships instead. Your best opportunities come from the people you already know. Build your reputation, fill your pipeline and generate new business, effortlessly. Your time is precious. Other marketing platforms take 30 hours of training just to get started. With OutboundEngine, you’ll hit the ground running in just one hour. Even better, you’ll save time week after week and month after month. We don’t just give you a tool; we take marketing off your plate completely. We write beautiful content that’s timely and industry-relevant to brand you as an expert and make you look great online. We get your business in front of the right people, every time using the marketing channels that matter most. See who’s engaging with your content and respond instantly with custom response templates and our mobile app.

Aritic Desk offers real time performance analysis based on ticket properties, agents catered to, time trackers, etc. Don't rely on manual reports to analyze the performance of your team against each client or agent. Increase and encourage collaboration with real-time chat supports. No more fake names and pre-written answer templates. Interact with your clients and agents real time, and offer genuine relevant solutions. Let your agents or clients see the support in any language they are comfortable in. Once the app is installed, the language widget is available, and you can change the language. Analyze each profile in-depth, starting with how many tickets were created, who created, the progress status, etc. Use filters to dig in deep and know specific details, for example, which agent creates more tickets, engages more, etc. Aritic Desk is loaded with features, that help you manage your customers online.

Signpost is the complete solution used by thousands of local businesses to get more reviews and grow revenue. Using Signpost’s smart CRM and automated text and email marketing, over 20,000 local businesses have improved their ratings by 34%, increased their revenue by 14%, and grown their contact list by 3.3X, on average. US-based receptionists are ready at answer calls on behalf of your business. Stop spending hours each day searching through various inboxes. Capture leads while you’re on the job, after hours, or any time in between. Create custom campaigns to re-engage prospects and existing customers. Thousands of businesses trust Signpost with their customer communication. Request a personalized consultation with our team. Manage your customer communications, from lead to customer to repeat business. All the tools you need to beat the competition, all in one place.

Earn reviews on key platforms faster than ever before. Our reputation management system automates your review generation process, allowing you to collect, review and respond to customer feedback — all in one place. People trust reviews over any other form of advertising. Potential customers need to be assured they're making the right purchasing decision. We help you give your customers the assurance they need by encouraging them to leave positive reviews on your public platforms. 92% of prospective customers check online reviews before making a buying or hiring decision. LocalReviews Features. Collect feedback from your customers’ preferred channels and manage your online reputation with our best-in-class dashboard. Generate hundreds of reviews. Our reputation management system never misses an opportunity to collect reviews from your customers. Posting on cruise control. With just a few clicks, customer reviews are posted to popular review sites.