Best Customer Self-Service Software for IBM API Connect

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Compare the Top Customer Self-Service Software that integrates with IBM API Connect as of December 2025

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This a list of Customer Self-Service software that integrates with IBM API Connect. Use the filters on the left to add additional filters for products that have integrations with IBM API Connect. View the products that work with IBM API Connect in the table below.

What is Customer Self-Service Software for IBM API Connect?

Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency. Compare and read user reviews of the best Customer Self-Service software for IBM API Connect currently available using the table below. This list is updated regularly.

  • 1
    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
    Leader badge
    31 Ratings
    Starting Price: $15.00/month/user
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  • 2
    Salesforce Service Cloud

    Salesforce Service Cloud

    Salesforce Service Cloud

    Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.
    Starting Price: $75.00/month/user
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