Best Conversational AI Platforms for Intercom
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Compare the Top Conversational AI Platforms that integrate with Intercom as of November 2025
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This a list of Conversational AI platforms that integrate with Intercom. Use the filters on the left to add additional filters for products that have integrations with Intercom. View the products that work with Intercom in the table below.
What are Conversational AI Platforms for Intercom?
Conversational AI platforms are software solutions that enable businesses to build, deploy, and manage AI-powered chatbots and virtual assistants to engage with customers in real-time. These platforms leverage natural language processing (NLP) and machine learning to understand and respond to human interactions, whether through text or voice. Conversational AI can be used for various purposes, including customer support, lead generation, sales assistance, and personalized recommendations. These platforms often include features such as multi-channel support, intent recognition, conversation analytics, and integration with business systems. By automating customer interactions, conversational AI platforms help businesses improve efficiency, enhance customer experiences, and reduce operational costs. Compare and read user reviews of the best Conversational AI platforms for Intercom currently available using the table below. This list is updated regularly.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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3
Mindsay
Mindsay
Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership. -
4
Flow XO
Flow XO
Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.Starting Price: $19 per month -
5
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
6
Lyro
Tidio
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction. - Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds. - It integrates easily with a website and uses existing support content to generate accurate answers. - Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger. - Capable of performing tasks like checking order status, recommending products, and creating support tickets. - Allows human agents to monitor and step in when needed to ensure proper handling of conversations. It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.Starting Price: $749 -
7
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
8
NHANCE NOW
NHANCE NOW
The operating system for conversational business Deploy Intelligent Bots that automate customer interactions to reduce operational challenges and simplify customer experience. Digital Conversations have fundamentally changed the way we communicate and interact today. Be it asking Alexa to play our favourite song or ordering pizza over Facebook Messenger or getting styled with real time advice over interactive conversational apps, the way we get things done has changed. This new behavior is already driving a generational shift in how consumers connect with businesses today. They are expecting natural and personal conversations in every interaction with you, just the way they converse with their friends and family. It's why every business is undergoing a conversational makeover NOW. Simplifying the way consumers interact with their brand by enabling a conversational layer to their CX. -
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Dialpad Sell
Dialpad
Dialpad Sell is an AI-powered sales outreach platform designed to help sales teams close deals faster and more efficiently. It provides real-time insights, such as call transcriptions, sentiment analysis, and keyword tracking, to assist reps in refining their pitches and overcoming objections. Managers gain powerful tools for monitoring team performance and coaching with AI-driven recommendations. The platform integrates seamlessly with popular CRMs and business apps like Salesforce, Zendesk, and Microsoft Teams. Dialpad Sell delivers increased sales efficiency, better onboarding, and reduced rep attrition. With enterprise-grade security and 24/7 support, it scales to meet the needs of businesses of all sizes.Starting Price: $95 per user per month -
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Plantt
Plantt
Your customer support should be amazing. Plantt identifies bottlenecks in your customer experience processes and uses AI to automate and optimize them. Learn what customers are asking in real-time, Identify bottlenecks, and get actionable insights that drives business decisions. Tag, route and answer customers inquiries in seconds with AI Assistants that meet customers' expectations. Meaning: no more decision trees, no need for engineers. Built for customer-facing professional, anyone in your team can setup Plantt in minutes. Plantt works out of the box on most popular platforms.Starting Price: $250 per month -
11
Môveo AI
Moveo AI
Combine the best of conversational AI and ChatGPT chatbots. Upload your data in any format and automate more than 70% of your customer support operations. Automate your business processes 10x faster with the power of Môveo AI and GPT-3. Create an AI virtual agent in minutes by describing your business processes. The user-friendly interface, along with a drag-and-drop environment, enables you to craft an AI virtual agent on your own, requiring minimal or no developer intervention. Welcome to the easiest customer service support software on the market. Môveo’s state-of-the-art Natural Language Processing algorithms, allow our NLP chatbots to understand human communications in any language. Our statistical models can easily detect spelling & grammatical errors, syntax mistakes and slang language.Starting Price: $100 per month -
12
Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
13
Meya
Meya.ai
Accelerate your roadmap. Get to market faster and stay at the forefront of the cognitive revolution. Unlock each developer’s potential with cutting edge technology. A good tech stack starts with a solid foundation. With Meya, your cognitive apps run in a modern computing environment, that is performant, secure, compliant and easily managed. Our team is continually updating our framework to take advantage of the latest in artificial intelligence research. Focus on building a great user experience while we ensure your cognitive app’s hosting, integrations, and more! Build, host, and train your cognitive application in one place. Easily scale your bot and take advantage of the most popular messaging and customer support platforms. Handle any complex use case by connecting to your business back end. Stay focused on the user experience and let us take care of the rest. -
14
Wing
Wing Assistant
Wing is more than your average virtual assistant service. We offer unparalleled benefits to our customers. With Workflows, you can create incredibly complex tasks by simply dragging & dropping. Set them to run as often as you want, or ask Wing to run them ad-hoc. Your assistants are based all over the world - they are college-educated, speak English, and undergo a rigorous 3 month training & testing program. They are also supervised by talented operations managers. Our assistants are compensated at higher-than-market salaries, and further incentivized by your happiness! Wing is primarily located in San Francisco, though has a global presence with employees across the world. We strive to hire the best people, and are not confined by borders.Starting Price: $599 per month -
15
Dasha
Dasha
Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value. -
16
Emma
Emma
Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.Starting Price: $9 per month -
17
Superseek
Superseek
Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.Starting Price: $19/month -
18
Rep.ai
Rep.ai
Convert more of your traffic into pipeline with AI. A lot more. AI Live Chat talks with traffic, alerts reps and books meetings for your team. AI Intent uncovers hot prospects on your site for sales follow-up. AI Dialer increases cold call connections and makes your callers more efficient. Engage and qualify every site visitor with personalized text, voice and video AI. Alert human reps for video call handoffs. Uncover hot prospects for signal-powered sales across multiple channels. Connect with more prospects in less time with AI-enhanced cold calling. Make more calls in less time, drive awareness with pre-recorded voicemail drop, keep connect rates strong with spam risk monitoring, and develop your team on the virtual salesfloor. Uncover hot prospects with AI that detects intent from web activity, dialer, CRM, and connected sources. Build better lists, sync or export, and reach out to your ICP with perfect timing.Starting Price: $2,500 per year -
19
Mavenoid
Mavenoid
Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems. -
20
Siena
Siena
Empathic AI customer service that's almost human. The autonomous chat platform designed for commerce that combines the best of human empathy and intelligent automation to transform the way you operate and engage with customers. Delight customers with amazing conversational customer service. Breathe life into your brand by crafting AI Personas. -
21
Alhena
Alhena.ai
Alhena AI is an intelligent chatbot and shopping assistant platform designed to elevate eCommerce customer support and sales. It provides personalized shopping experiences by recommending products to customers, automating common customer service tasks, and reducing operational costs. By integrating with existing eCommerce platforms such as Shopify and WooCommerce, Alhena AI offers seamless automation of returns, order tracking, and more complex queries, ensuring faster customer support. With its AI-driven analytics, businesses can gain actionable insights, optimize their product offerings, and refine customer interactions, all while maintaining brand consistency. -
22
CoRover.ai
CoRover.ai
World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs. -
23
Auralis
Auralis AI
Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.Starting Price: $499 per month -
24
Unifonic
Unifonic
Unifonic is an AI-driven platform that enables personalized omnichannel customer engagement. It offers a range of communication channels, including SMS, WhatsApp, Messenger, push notifications, and voice, allowing businesses to connect with customers through their preferred mediums. The platform supports over 100 native integrations with tools like Salesforce, HubSpot, and Shopify, facilitating seamless workflow automation. Unifonic's Flow Studio provides pre-built templates for common use cases such as abandoned cart reminders, OTPs, and chatbot automation, simplifying the implementation of automated workflows. The platform is designed to enhance marketing efforts, streamline IT and operations with low-code development tools, and improve customer support by offering 24/7 AI-powered assistance. Unifonic has a global reach, with 95% coverage, over 25 billion messages sent, and more than 5,000 customers. -
25
unSurvey
unSurvey
unSurvey is a conversational AI platform to automate conversations end-to-end. Infinitely scalable, human-like AI‑moderated interviews and analysis. Actionable customer insights in hours, not months. Describe your conversation in natural language, and let our AI design a flow for you. Easily drag and drop topics and add logic using natural language. Dynamic, human‑like voice, video, and text conversations in 50+ languages. Raw transcripts, summaries, and keyword identification. Listen or read entire transcripts, or jump straight to summaries and key moments. Conversational Insights with deep‑linked citations. Get real‑time reports that combine both qualitative and quantitative insights. Structured data extraction and visualization. Download clean, structured data extracted automatically from each conversation, along with pre‑built visualizations. Participation access controls and invitation flows. -
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Zowie
Zowie
Step into a new era of support with Zowie, the generative AI customer service suite built for ecommerce. At Zowie, we understand your customers want to talk to you. Now, you can leverage the power of conversation to save money, make money, and wow your visitors with every interaction. And with Zowie, you don't have to reinvent the wheel. Simply drop our solution into your existing tech stack and offer personalized support from day one. Don't settle - discover why leading brands love Zowie. -
27
InsertChat
InsertChat
We create the best AI chatbots, with no coding needed. Our top AI models and pre-built agents use your data to deliver accurate answers for any industry, ensuring excellent performance and satisfaction. Quickly set up your AI chatbot on any webpage to support visitors with a simple piece of JavaScript code. Just create your account, get your unique code, add it to your webpage, and your AI chatbot will be ready to help. AI chatbots are great at chatting with your customers first. But don't worry, if they need extra help, our chatbots will hand it over to a real person. This way, every customer feels cared for and gets the help they need. Continuously improves the chatbot’s performance by retraining its models based on new data, ensuring it stays up-to-date and accurate. Access and review all past interactions to better understand customer needs and improve service. Utilize state-of-the-art AI models to provide accurate and contextually relevant responses to user queries.Starting Price: $79 per month
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