Compare the Top Conversational AI Platforms that integrate with Box as of December 2025

This a list of Conversational AI platforms that integrate with Box. Use the filters on the left to add additional filters for products that have integrations with Box. View the products that work with Box in the table below.

What are Conversational AI Platforms for Box?

Conversational AI platforms are software solutions that enable businesses to build, deploy, and manage AI-powered chatbots and virtual assistants to engage with customers in real-time. These platforms leverage natural language processing (NLP) and machine learning to understand and respond to human interactions, whether through text or voice. Conversational AI can be used for various purposes, including customer support, lead generation, sales assistance, and personalized recommendations. These platforms often include features such as multi-channel support, intent recognition, conversation analytics, and integration with business systems. By automating customer interactions, conversational AI platforms help businesses improve efficiency, enhance customer experiences, and reduce operational costs. Compare and read user reviews of the best Conversational AI platforms for Box currently available using the table below. This list is updated regularly.

  • 1
    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Starting Price: $25/agent/month
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  • 2
    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
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    Starting Price: $15.00/month/user
  • 3
    ChatGPT

    ChatGPT

    OpenAI

    ChatGPT is an AI-powered conversational assistant developed by OpenAI that helps users with writing, learning, brainstorming, coding, and more. It is free to use with easy access via web and apps on multiple devices. Users can interact through typing or voice to get answers, generate creative content, summarize information, and automate tasks. The platform supports various use cases, from casual questions to complex research and coding help. ChatGPT offers multiple subscription plans, including Free, Plus, and Pro, with increasing access to advanced AI models and features. It is designed to boost productivity and creativity for individuals, students, professionals, and developers alike.
    Starting Price: Free
  • 4
    Claude

    Claude

    Anthropic

    Claude is an artificial intelligence large language model that can process and generate human-like text. Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. Large, general systems of today can have significant benefits, but can also be unpredictable, unreliable, and opaque: our goal is to make progress on these issues. For now, we’re primarily focused on research towards these goals; down the road, we foresee many opportunities for our work to create value commercially and for public benefit.
    Starting Price: Free
  • 5
    Amazon Q

    Amazon Q

    Amazon

    Amazon Q can help you get fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company's information repositories, code, and enterprise systems. When you chat with Amazon Q, it provides immediate, relevant information and advice to help streamline tasks, speed decision-making, and help spark creativity and innovation at work. Amazon Q can be tailored to your business by connecting it to company data, information, and systems, made simple with more than 40 built-in connectors. Business users—like marketers, project and program managers, and sales representatives, among others—can have tailored conversations, solve problems, generate content, take actions, and more. Amazon Q is aware of which systems they can access, so they can ask detailed, nuanced questions and get tailored results that include only information they are authorized to see.
    Starting Price: $20 per user per month
  • 6
    Workativ Assistant
    Workativ empowers enterprises to automate employee support and drive workplace productivity with custom GPT-powered assistants. Building AI Agents with Workativ takes minutes perfectly tailored for all teams. Train your assistant effortlessly by connecting with SharePoint or Confluence, upload documents, or by configuring custom workflows. Features include advanced agentic RAG powered agent training, AI powered app integration and workflows, shared live chat inbox for real-time collaboration, seamless deployment on Slack, MS Teams, WhatsApp, and advanced analytics to track performance. Workativ is built ground up with industry leading compliance such as ISO 27001, SOC 2, and GDPR compliance, making it a trusted choice for enterprises worldwide.
    Starting Price: $1,530 per month
  • 7
    Amazon Q Business
    Amazon Q Business is a fully managed, generative AI–powered assistant designed to help employees find information, gain insights, and take action at work. It enables users to interact using natural language to request information, generate content, or create lightweight apps that automate workflows. It provides a unified search experience across systems and data, delivering quick, accurate, and relevant answers to complex questions based on documents, images, audio, and video files, and other application data, with results including citations and references for transparency. Users can interact with Amazon Q Business through its web-based conversational interface in browsers like Microsoft Edge, Google Chrome, and Mozilla Firefox, as well as in applications like Slack, Microsoft Outlook, Word for Microsoft 365, and Microsoft Teams. With Amazon Q Apps, users can automate prompting, content creation, workflows, and tasks by describing requirements in their own words.
    Starting Price: $20 per month
  • 8
    CoRover.ai

    CoRover.ai

    CoRover.ai

    World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs.
  • 9
    Unifonic

    Unifonic

    Unifonic

    Unifonic is an AI-driven platform that enables personalized omnichannel customer engagement. It offers a range of communication channels, including SMS, WhatsApp, Messenger, push notifications, and voice, allowing businesses to connect with customers through their preferred mediums. The platform supports over 100 native integrations with tools like Salesforce, HubSpot, and Shopify, facilitating seamless workflow automation. Unifonic's Flow Studio provides pre-built templates for common use cases such as abandoned cart reminders, OTPs, and chatbot automation, simplifying the implementation of automated workflows. The platform is designed to enhance marketing efforts, streamline IT and operations with low-code development tools, and improve customer support by offering 24/7 AI-powered assistance. Unifonic has a global reach, with 95% coverage, over 25 billion messages sent, and more than 5,000 customers.
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