eClinicalWorks vs. lifeIMAGE Comparison


eClinicalWorks	lifeIMAGE	+	+
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About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.	About With our 15-year history working with the world’s most sophisticated hospitals, we have solved some of the toughest technical challenges in interoperability so that medical image exchange and related data only takes moments. We orchestrate the flow of 13 million clinical encounters per month across care delivery settings in a patient’s journey to provide a connected view for care teams. Our interoperable network brings together an ecosystem of hospitals, clinicians, patients, care teams, life sciences, medical devices, telehealth and EHRs. Product solutions in our Interoperability Suite can be scaled-up quickly and sustained over time without a burden to your internal IT operations. Using the Life Image network far simpler and easier than other systems because of the high level of integration we have in place for physician workflows for all types of clinical settings. Our solutions don’t lock you into a proprietary tech stack.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare providers	Audience Healthcare centers searching for an image exchange and medical evidence network platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $499.00/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.	Pros & Cons from Real Users Pros We can send and receive imagining with simple to follow instructions. There is no confusion and support is wonderful. Cons There is nothing to not like about this app. Simple to use, easy to follow instructions.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com	Company Information lifeIMAGE Founded: 2008 United States www.lifeimage.com
Alternatives RXNT	Alternatives TeleRay
Elation Health	Aurabox
Service Center Office Ally	Ambra Health
Foothold Foothold Technology	NovaPACS EI Novarad
Epion Health View All	CSAM Picsara CSAM View All
Categories Clinic Management Clinical Documentation Electronic Medical Records (EMR) Healthcare ERP Medical Billing Medical Practice Management Medical Scheduling Revenue Cycle Management Telemedicine Value-Based Care Wound Care	Categories Medical Imaging
Show More Features Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing	Show More Features Medical Imaging Features Automated Routing Comparison View Compliance Management Data Import / Export Diagnostic Reporting Image Analytics Treatment Planning Workflow Management
Integrations AGS AI Platform Arrendale Associates CGM LABDAQ CareBridge CareEco CredentialingSpectrum Doc-U-Aide Hello Patient InvisaClaim LucidAct Mend OhMD Persivia CareTrak PowerSpeak Prevounce Qvera Interface Engine RapidClaims ReviewInc Solventum Fluency Direct iCareBilling Show More Integrations View All 70 Integrations	Integrations AGS AI Platform Arrendale Associates CGM LABDAQ CareBridge CareEco CredentialingSpectrum Doc-U-Aide Hello Patient InvisaClaim LucidAct Mend OhMD Persivia CareTrak PowerSpeak Prevounce Qvera Interface Engine RapidClaims ReviewInc Solventum Fluency Direct iCareBilling Show More Integrations View All 1 Integration
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