iFix Haven

iFix Haven

iFix Business Solutions
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About

Your.Rentals offers rental management software that makes managing your vacation property rentals easier. All you need is one account on Your.Rentals and we’ll take care of publishing your listing on whichever rental websites you choose. There are no hidden fees or costs – you pay only when you get a booking. - Simple management: One account to manage your listings in all channels - Multi-channel exposure: Get all major OTAs and local rental websites in one single platform. Over 30 channels to choose from, such as Booking.com, Airbnb, Vrbo, TripAdvisor, Expedia, Google. - Easy Listing builder: Create your listings in simple guided steps without getting lost. - Personalised service: Whether you prefer to talk with us by online chat, email or phone, we are with you every step of the way. Dedicated customer success manager for owners/property managers with 5 or more properties. - Centralised payments: We make a simple payout to your bank account 24 hours after check-in.

About

iFix Haven is cloud-based vacation rental management software for short-term rental managers overseeing properties for owners. It combines a booking calendar with iCal synchronization for Airbnb, Booking.com and Vrbo, and provides branded owner portals with income and expense views and PDF statements. Financial tools track commissions, payouts and expenses, while checkout workflows create cleaning tasks. The platform supports guest and owner notifications through WhatsApp, along with maintenance, inspections, reviews, refunds and incident charges. Pro plans add smart-device integrations including TTLock, Sensibo and Tuya. iFix Haven brings daily rental operations, owner reporting and property-level financial activity together in one system.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental managers

Audience

Vacation and short-term rental managers who run properties for owners, from 1 to 100 units.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

5% service fee
Pay Per Booking - Pay only when you confirm a booking
Free Version Supported
Free Trial Supported

Pricing

$39/month
Free for one property. Paid plans start at $39 per month; Pro adds smart-device integrations. A 14-day free trial is available without a credit card.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 2.0 / 5
ease 2.2 / 5
features 2.2 / 5
design 2.2 / 5
support 2.2 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing at all... When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear.
  • Not much to like about it, complicated & requires the owners to do a lot of work - also no contact with guests prior to booking confirmation & guests do lie about how many people staying etc. - so unless you actually live near your rental property - I would highly recommend using Air BnB direct. Your Rentals also take quite a high commission compared to Air BnB considering how much work the owner must do.
  • One advert gets populated in many holiday rental sites. I can see my property on other sites No further comment.
  • * I don't need to have accounts in every OTA website to list there * no monthly fees, pay a fee per booking * all the payments and invoicing, reports come back through Your Rentals so I don't have a mess of accounting at the end of the year * it works, it took a few days before my first booking and steady since * easy to build my listing, took 30 minutes, but simple process * really good support, friendly and real people

Cons

  • They are asking for ID's and sensitive documents through email and they do not tell you the purpose. Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes so many days and nothing happens.
  • They have ripped me off and taken over $500 owed to me from a $900+ booking. Illegal and Corrupt. No communication about the fact that you are stealing more then 50% of my Invoiced amount that you are supposed to pay me - simply a message from Paypal stating I am being paid out $440.42 which was supposed to be $993.15 - cut and pasted below from their website you can even see my correct payout amount of $993.15 - the guests changed their dates to check in one day later and check out one day later.... 3 transactions • Reissue of booking payout 4XLCLS • Cancellation fee 3UJG9N • Cancellation fee 8JD3V6 Transferred to Paypal account YR2106FFOR $440.42 $993.15 -$532.00 -$20.73
  • Bad customer service. Their attitude is in favour of protecting the renters and not the property owners They take a long time to pay the property owners.
  • * Maybe i'm old fashioned, but a mobile app might be useful, although i don't know how much I would use it * I would like to be on Expedia, they told me it was coming

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Your.Rentals
Founded: 2016
Denmark
your.rentals

Company Information

iFix Business Solutions
Founded: 2009
Dominican Republic
www.ifixbs.com/

Alternatives

stays.net

stays.net

Stays

Alternatives

VRTrust

VRTrust

VRPlatform

Categories

Categories

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Not Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Not Supported
Reseller Management Supported

Channel Marketing Features

Campaign Management Supported
Channel Analytics Supported
Content Management & Sharing Supported
Incentive Management Supported
Inventory Control Supported
Lead Management Supported
Multiple Channel Configurations Supported
Order Management Supported
Partner Management Supported
Pipeline Management Supported
Social Promotion Supported

Integrations

Airbnb Not Supported
Booking.com Not Supported
PayPal Supported
Stripe Supported
Tuya Not Supported
Vrbo Not Supported
WhatsApp Not Supported
WordPress Supported

Integrations

Airbnb Supported
Booking.com Supported
PayPal Not Supported
Stripe Not Supported
Tuya Supported
Vrbo Supported
WhatsApp Supported
WordPress Not Supported
Claim Your.Rentals and update features and information
Claim Your.Rentals and update features and information
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