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About

Wheel is a configurable virtual care and telehealth platform that gives healthcare providers, digital health companies, life sciences organizations, health plans, retailers, and pharmacies the infrastructure, clinician network, and connected services needed to launch, scale, and operate branded virtual care programs. Built around the Wheel Horizon care enablement platform, it delivers a white-labeled patient experience that includes scheduling, synchronous and asynchronous visits, secure messaging, and follow-up, all within a HIPAA-compliant, SOC 2-certified ecosystem. Wheel’s solution integrates care services such as e-prescriptions, lab ordering and review, insurance processing, payments, and remote patient monitoring to support flexible clinical workflows, reduce administrative burden, and improve outcomes. It provides real-time analytics and AI-driven insights to track engagement, clinical outcomes, and ROI, helping organizations optimize their virtual care delivery.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare organizations and digital health innovators that want to deliver scalable, branded telemedicine and virtual care services using a comprehensive, configurable platform

Audience

Healthcare providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Wheel
Founded: 2018
United States
www.wheel.com

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Omniva

Omniva

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Service Center

Office Ally
Foothold

Foothold

Foothold Technology
DrCare247

DrCare247

GENIX Technologies

Categories

Telemedicine Supported

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

Arintra Not Supported
Arrendale Associates Not Supported
Assort Health Not Supported
Avalon Laboratory System Not Supported
Calvient Not Supported
DOCTRIX Not Supported
DoctorConnect Not Supported
Dragon Medical One Not Supported
Emitrr Not Supported
IAL (InterActive Lab) Not Supported
Kymolog Not Supported
Luma Health Not Supported
Medsender Not Supported
MyCarePlan Not Supported
PatientIQ Not Supported
Prevounce Not Supported
QliqCHAT HIPAA-Compliant Texting Not Supported
ReviewInc Not Supported
XpertCoding Not Supported
iCareBilling Not Supported

Integrations

Arintra Supported
Arrendale Associates Supported
Assort Health Supported
Avalon Laboratory System Supported
Calvient Supported
DOCTRIX Supported
DoctorConnect Supported
Dragon Medical One Supported
Emitrr Supported
IAL (InterActive Lab) Supported
Kymolog Supported
Luma Health Supported
Medsender Supported
MyCarePlan Supported
PatientIQ Supported
Prevounce Supported
QliqCHAT HIPAA-Compliant Texting Supported
ReviewInc Supported
XpertCoding Supported
iCareBilling Supported
Claim Wheel and update features and information
Claim Wheel and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information