WebRezPro

WebRezPro

WebRezPro Property Management System
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About

WebRezPro is a feature-rich and powerful cloud property management system [PMS) purpose-built for the hospitality industry. Trusted by lodging operators since 2003, WebRezPro serves a wide range of hospitality segments such as inns, hotels, lodges, campgrounds, cabins, hostels and vacation rentals. More than just a reservation system, WebRezPro helps property managers effortlessly handle front desk, housekeeping, reservations, and accounting via a single interface.

About

Trusted by thousands of independent hoteliers around the world, innRoad is an award-winning feature-rich hotel management software designed to help hotel establishments save time, increase occupancy, boost revenue, and focus on guests. Easy to setup and use, innRoad's all-in-one hotel management software includes reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. Users can easily monitor and optimize the hotel's performance metrics with daily performance reports and surge alerts. Plus, innRoad is known for their top-tier 24/7 customer support team and fee-free pricing. When switching to innRoad, customers report a boost in direct bookings, increased room revenue, and overall improved efficiency. A free data migration for both past and future reservations is included as well as a dedicated implementation advisor to get your property up and running in no time.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Serves a wide range of segments in the hospitality industry such as motels, resorts, hotels, hostels, inns, campgrounds, bed and breakfasts (B&B), vacation rentals, and multi-property rentals with up to 100 rooms.

Audience

Property owners and managers of inns, hotels, campgrounds, resorts, BnBs, vacation rentals, lodges, pubcos..

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$96/month
$8/room/month. No setup fees. Payment processing + some integrations included.
Free Version Not Supported
Free Trial Supported

Pricing

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • WebRez has a lot of great features. It offers a great deal of flexibility and customization so you can manage your business the way you want. There is an easy to use customer facing interface to access via your website. Credit card processing is integrated, as are many customer communication tools. The Accounting side of the software makes it easy to reconcile and keep track of taxes and other payments.

Cons

  • The interface can be confusing, with multiple setting needed to change one function. It's rather old school in the programing approach, making changes cumbersome at times. Some of the features are outdated, but they are working on updates. There are a lot of add-on fees that can quickly double your monthly invoice.

Pros & Cons from Real Users

Pros

  • I can go online from all the devices I have tried and easily adjust stay details. This is essential when running an environment that is constantly changing.
  • I like that the software has a great tape chart, I don't have to do an audit every day and it pretty user friendly.
  • Really user friendly and customer support is great. We have quick turn around time for issues. Yay!
  • Easy to set up and use. Great property management, channel management, reservations and booking engine that integrates with our website.
  • Great customer service. Easy platform to manipulate. Can have all my resorts in the same platform. Links with OTA's.

Cons

  • There as some issues with adjusting room type as I am remodeling. However technical support does assist in that.
  • I don't like that the report section is not that great, it would be nice to have a few more options.
  • Some features and their location. Wish that would.
  • Would like improvement on session management so that I don't have to login several times per day.
  • Doesn't work perfect with Mac sometimes have to change settings a few times. Cannot update quotes.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

WebRezPro Property Management System
Founded: 1994
Canada
www.webrezpro.com

Company Information

innRoad
Founded: 2007
United States
www.innroad.com

Alternatives

Alternatives

DeskyDoo PMS

DeskyDoo PMS

DeskyDoo

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Airbnb Supported
Akia Supported
Canary Digital Tipping Supported
Whistle Messaging Supported
ALICE Supported
Avaya Aura Supported
Cendyn Guestrev Supported
Duetto Supported
Nuvola Supported
OfficeSuite UC Supported
OpenKey Supported
QuickBooks Online Supported
Salesforce Experience Cloud Supported
Shift4 Supported
Squirrel POS Supported
Tripadvisor Not Supported
Virdee Supported
Worldline Supported

Integrations

Airbnb Supported
Akia Supported
Canary Digital Tipping Supported
Whistle Messaging Supported
ALICE Not Supported
Avaya Aura Not Supported
Cendyn Guestrev Not Supported
Duetto Not Supported
Nuvola Not Supported
OfficeSuite UC Not Supported
OpenKey Not Supported
QuickBooks Online Not Supported
Salesforce Experience Cloud Not Supported
Shift4 Not Supported
Squirrel POS Not Supported
Tripadvisor Supported
Virdee Not Supported
Worldline Not Supported
Claim WebRezPro and update features and information
Claim WebRezPro and update features and information
Claim innRoad and update features and information
Claim innRoad and update features and information