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About

Visionflex Virtual Care Platform is a browser-based virtual care platform for healthcare organizations delivering remote consultations and connected clinical assessments. It combines live video with streams from supported medical devices, including vital-sign readings and clinical images, so clinicians can observe and discuss patient information during a consultation. Patients, clinicians, carers and family members can join a session, supporting coordinated care across hospitals, aged-care facilities, community and remote clinics, in-home programs and other distributed services. Vision supports care models including residential aged care, Hospital in the Home, rural and remote health, and virtual specialist consultations. The platform is accessed through desktop web browsers, with compatible diagnostic devices and workflows configured for each care setting.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Residential aged-care homes (RACHs), hospitals, nurses, general practitioners, Aboriginal community-controlled health organizations (ACCHOs), Indigenous and remote health services, resource-sector providers, and in-home care services.

Audience

Healthcare providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$399/user/month
Vision Pro is $399 per user per month for a 12-month term. Prices exclude GST.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Visionflex
Founded: 2014
Australia
www.visionflex.com/product/products/software/vision/

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

VirtualCare

VirtualCare

Think Research
Service Center

Service Center

Office Ally
Foothold

Foothold

Foothold Technology
 TeleDent

TeleDent

MouthWatch

Categories

Telemedicine Supported

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

AGS AI Platform Not Supported
Artera Not Supported
Assort Health Not Supported
CERTIFY Health Not Supported
Dentina.Ai Not Supported
DocSpera Not Supported
Dragon Medical One Not Supported
Emitrr Not Supported
Flip Not Supported
Infinx Not Supported
Luma Health Not Supported
MedEvolve Not Supported
NetDirector Not Supported
Persivia CareTrak Not Supported
Phreesia Not Supported
RapidClaims Not Supported
ReviewInc Not Supported
Solventum Fluency Direct Not Supported
Sporo Not Supported
Vetriq Not Supported

Integrations

AGS AI Platform Supported
Artera Supported
Assort Health Supported
CERTIFY Health Supported
Dentina.Ai Supported
DocSpera Supported
Dragon Medical One Supported
Emitrr Supported
Flip Supported
Infinx Supported
Luma Health Supported
MedEvolve Supported
NetDirector Supported
Persivia CareTrak Supported
Phreesia Supported
RapidClaims Supported
ReviewInc Supported
Solventum Fluency Direct Supported
Sporo Supported
Vetriq Supported
Claim Visionflex Virtual Care Platform and update features and information
Claim Visionflex Virtual Care Platform and update features and information
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