WingmanEmergent
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About
Drive customers to your stores by making your local inventory visible online. Boost the online presence of your stores to drive foot traffic. Bring your local store inventory and product feed online to make them visible to shoppers searching for it nearby. Monitor the foot traffic driven to your store prompted by online product queries, and measure the impact on in-store sales. Provide your venue's indoor maps and business data across online maps to make shoppers’ trips more convenient and hassle-free. Connect with shoppers through up-to-date online business profiles across all platforms. Ensure that every single store in your venue connects with customers to maximize footfall and boost sales. Meet your customers’ needs by understanding how shoppers are engaging with your business. Find out how visitors interact with your business online prior to going in-store. Analyse of which products nearby customers are searching online.
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About
Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone searching for an one-stop-shop platform that provides and controls in-store inventory, indoor maps and business data online
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Audience
Specialty ecommerce retailers that need live expert guidance to help shoppers choose complex or high-consideration products
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$1 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVenueX
Founded: 2001
United Kingdom
www.venuex.io
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Company InformationEmergent
Founded: 2024
United States
getwingman.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
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Integrations
Facebook
Facebook Ads
GitHub
Gmail
Google Calendar
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
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