Una by Polydom

Una by Polydom

Polydom Inc.
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About

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.

About

Our digital tipping platform puts more money in the pockets of your service employees while providing valuable guest feedback. Digital tipping adds to employee pay without negatively impacting your hotel’s wage rate. Our customizable tipping confirmation screen allows guests to rate their experience and leave a comment. Cashless guests enter a tip on their smartphone browser, rate their experience, and leave a comment, all in about 30 seconds. Every tip is documented for transparency, accuracy, and security. Guests tip using Apple Pay, Google Pay, or credit card right from their smartphone. Reinventing the way to tip for great service, say hi to an enterprise digital tipping platform that employees and guests love, made by buku. The digital tipping platform uses a browser and does not require any download to be able to send a tip. When calculating the tips that are received, buku can configure the tip rules to match your policy at your business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.

Audience

Hotels in search of a digital tipping platform for their employees

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$599
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Polydom Inc.
Founded: 2024
United States
polydom.ai

Company Information

buku
bukuglobal.com

Alternatives

Smoobu

Smoobu

Smoobu GmbH

Alternatives

Gratitude

Gratitude

Unifocus
Canary Digital Tipping

Canary Digital Tipping

Canary Technologies

Categories

Categories

Integrations

Airbnb
Apple Pay
Google Pay

Integrations

Airbnb
Apple Pay
Google Pay
Claim Una by Polydom and update features and information
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