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About

The world's best Caller ID & Spam Blocking app. Very often, we hear of incidents where Truecaller made a significant impact in someone’s life. These range from fighting crime with law enforcement agencies, to preventing financial fraud and even saving lives. Such incidents are truly humbling and make us proud of what we’ve built. Here are some of those incidents that have given us the passion to carry on. Always call the right people! Dial your friends, family and identify the names of unknown numbers as you dial!

About

YouMail, Inc protects consumers, enterprises, and carriers from harmful phone calls. We protect consumers with app-based call protection services. We protect consumer-facing enterprises by detecting and helping to shut down imposter traffic that can lead to financial or brand damage. We protect carriers with robocall mitigation services that detect when bad traffic is originating, traversing, or terminating on their networks. Our direct consumer solutions answer over a billion live calls per year across well over 10 million registered users, powering America's most robust telephone sensor network in identifying and providing zero-hour protection against illegal calling campaigns and cyberattacks. We also operate the Robocall Index ™, the nation’s definitive source on telephone network activity and attacks. YouMail has 10 million users, answered 10 billion calls, and stopped over 1 billion robocalls! Our reverse phone lookup service is used by millions every month.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Reverse Phone Lookup platform for anyone wanting to verify contacts and block unwanted communication

Audience

Enterprises, carriers, and anyone looking for a solution to protect their mobile devices from unwanted calls

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2.99 per month
Free Version
Free Trial

Pricing

$14.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 3.8 / 5
ease 3.9 / 5
features 4.3 / 5
design 3.9 / 5
support 3.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • They have a great looking system but I am trying to purchase it and find out if it works with computer phones as our team does not have cell phones. Would likely purchase if I could get a human but customer service is all autobots.
  • There are no positive aspects to Truecaller; only significant privacy concerns and poor customer support.
  • Originally, it's at a fairly straightforward job of identifying calls, and allowing me to block them.
  • It helps in identifying who is calling and alert us if it is spam caller right at the instance when the call is coming. It also categories the caller by profession or field of work. Nowadays it tell prier to call if a call is coming by whom. The paid version provides more feature as who has seen your profile and all.
  • These days when social engineering is at the peak, apps like Truecaller prevents a lot of such attack by providing possible caller ID. I have been using its paid version to be pretty sure about who's calling and If someone has got my information from Truecaller as well, as paid version Truecaller tell who visited your profile.

Cons

  • I have been trying to contact them for almost 2 weeks. Sent email after email and cannot get a human to reply. I keep getting robo emails that have nothing to do with the questions I asked. Clearly not a human reading it. Tried the chat and same issue. They have NO customer service period. Still trying as the services look good and I would like to buy but cannot access their ticket system (There is a glitch) and cannot get them to answer any real questions.
  • Serious privacy concerns and poor customer support.
  • Over time however, they put more and more features between you and the act of simple calling, to the point where it's not worth using. It also frequently misidentifies calls, particularly because the identities are crowdsourced, and people don't know what they're talking about most of the time when it comes to the evaluation of a call. I've seen legitimate customer support lines called spam. Multiple times. I gave this a good run Dash 304 years on two phones, and it's very clear that they've lost sight of the fact that this is about phone calls, what should be simple. Adding 5 to 10 more clicks before you can make one - that's a non-starter.
  • Anyone get your name from Truecaller by just searching your number. User support is not that good. They should increase more security.
  • The pop-up screen irritates a lot when it pops up unnecessarily. It forcefully asks you to make it default calling and messaging app in case you want to use its other features. Otherwise, it works fine.

Pros & Cons from Real Users

Pros

  • The auto-attendant greets callers by their first name and sends me a voice-to-text transcription of their message and allows me to text them from there too.

Cons

  • Take the time to properly set up the Auto-attendant - takes a bit of learning but makes for a super customer experience.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Truecaller
Founded: 2009
Sweden
truecaller.com

Company Information

YouMail
Founded: 2007
United States
www.youmail.com

Alternatives

Alternatives

HulloMail

HulloMail

Thumbtel
VRS Recording System

VRS Recording System

NCH Software
Who

Who

Cascadia Labs
Hi Voicemail

Hi Voicemail

BridgePoint

Categories

Categories

Integrations

Asana
Capillary Engage+
CoRover.ai
Dropbox
Google Drive
MyOperator
OneNumber
Singular
Slack
Trello

Integrations

Asana
Capillary Engage+
CoRover.ai
Dropbox
Google Drive
MyOperator
OneNumber
Singular
Slack
Trello
Claim Truecaller and update features and information
Claim Truecaller and update features and information
Claim YouMail and update features and information
Claim YouMail and update features and information