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About

Transportation Manager –a suite of products combined to create a comprehensive, web-based information system for transportation providers. Each agency is able to select the modules that will best suit their needs. The system always includes functionalities for client registration, trip reservations and scheduling, dispatching, trip billing, menu-driven built-in reports, easy ad hoc report creation, vehicle and driver tracking, vehicle maintenance and maintenance reminders, driver training and training reminders, and more. Additional modules available are listed below. See customer testimonials. The night prior to a ride, the system sends an automated phone call to all scheduled clients, reducing no-shows and late cancellations. If the call is unanswered, the system will attempt to reach the passenger at set intervals. On the day of a scheduled ride, passengers will receive a call to alert them when the bus in en route.

About

Buses - the workhorse of your fleet, and the backbone of your transit service. Keeping them safely on the road is no easy task. Managing and maintaining complex transit workflows and data is what Trapeze EAM is all about. More than tracking basic work order information, Trapeze EAM provides real-time “actionable intelligence” for better operational decision-making. Designed specifically for a transit environment. Bus maintenance is complicated, but the EAM system you use to manage your fleet shouldn’t be.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of a Transportation Management platform

Audience

Transit services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Trapeze FX is Ok, BlockBuster Web is horrible. Trapeze has been around for 25+ years and seem to have dominated the transit scheduling market and are now more concerned with marketing than improving their product.

Cons

  • BBWeb is so confusing. Even the support staff have a difficult time solving minor issues. No training at all. Their only solution is creating a collaboration of their product users to go to each other to solve issues. They want users to go to other users who figured it out on their own.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Shah Software
www.shahsoftware.com

Company Information

Trapeze Software
Founded: 1991
Canada
www.trapezegroup.com

Alternatives

Alternatives

Ride Express

Ride Express

Stillwater Express Solutions
TranWare

TranWare

Universal TranWare
Turnit Ride

Turnit Ride

Turnit

Categories

Categories

EAM Supported

Public Transportation Features

Billing & Invoicing Not Supported
Dispatch Management Supported
Driver Data Supported
Driver Logs Supported
Fixed Route Management Supported
Mileage Tracking Not Supported
Multiple Route Support Not Supported
Paratransit Management Not Supported
Routing Supported
Scheduling Supported

Public Transportation Features

Billing & Invoicing Supported
Dispatch Management Supported
Driver Data Supported
Driver Logs Supported
Fixed Route Management Supported
Mileage Tracking Supported
Multiple Route Support Supported
Paratransit Management Supported
Routing Supported
Scheduling Supported

Integrations

Documoto Not Supported
LogMan.io Not Supported
RouteGenie Not Supported
TeskaLabs SIEM Not Supported

Integrations

Documoto Supported
LogMan.io Supported
RouteGenie Supported
TeskaLabs SIEM Supported
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