Una by Polydom

Una by Polydom

Polydom Inc.
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About

What is Touch Stay? Touch Stay offers innovative digital guidebooks that transform guest experiences in the hospitality sector. Designed for a range of hosts, from short-term rental owners to large hotel chains, the platform ensures seamless and sophisticated guest interactions. 92% of Touch Stay users tell us they're already saving time and have happier customers! Key Features: AI Chatbot Upsell Widget Contact Collection Customizable Content PMS Integration Benefits of Using Touch Stay: TouchStay's guidebooks not only streamline operational tasks but also enhance guest satisfaction by providing a personalized and memorable experience. The platform supports increased loyalty and positive reviews, making it a valuable tool for anyone in the hospitality industry looking to improve guest services and operational efficiency.

About

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Vacation rentals and hospitality that need a digital guidebook solution for guests

Audience

Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99/year
Free Version
Free Trial

Pricing

$599
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Touch Stay
Founded: 2014
United Kingdom
touchstay.com

Company Information

Polydom Inc.
Founded: 2024
United States
polydom.ai

Alternatives

Alternatives

Smoobu

Smoobu

Smoobu GmbH

Categories

Categories

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Integrations

Airbnb
Avantio
Escapia
Guesty
Hospitable
Hostaway
Lodgify
OwnerRez
Smily

Integrations

Airbnb
Avantio
Escapia
Guesty
Hospitable
Hostaway
Lodgify
OwnerRez
Smily
Claim Touch Stay and update features and information
Claim Touch Stay and update features and information
Claim Una by Polydom and update features and information
Claim Una by Polydom and update features and information