TourCMS

TourCMS

Travel UCD
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About

Our innovative software is developed to meet the needs of specialist travel brands, and is easy to use, robust and delivers true value. We have a deep understanding of the business needs of specialist operators - from villas to camping, sailing to skiing, adventure to escorted tours - and we work with each customer to ensure they have the technology solution to meet their specific needs. Our platform can support the simplest to the most complex, the lowest to the highest value bookings, and at the centre of all of this is our customer. Giving them what they need - choice, ease-of-use, flexibility - is central to how we do business. Tigerbay is part of the ATCORE Group, one of the world's leading travel tech providers, getting people on holiday and delivering clear ROI to our customers.

About

TourCMS is designed for Tours & Activity operators and offers proven solutions for Online and Offline Bookings, Distribution and Channel Management as well as CRM. Expand your global sales reach, diversify your reseller portfolio, find new customers and make it easy to manage that growth efficiently and cost-effectively. TourCMS connects with many services and supports Palisis Ticketing out of the box. Work with your customers when you want, where you want and how you want. We are known industry experts and it is our mission that every single customer can fulfill their full potential through education and consulting. We understand that our service availability is key for the success of your business. This is why service availability has absolute priority and why key players in the industry trust us to never miss a sale. Integrate TourCMS into your Wordpress page using our plugin or use one of our free themes for a head start.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tour Operator solution for agencies

Audience

Tour managers searching for a solution to improve and optimize their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The documentation looked clear at first glance and suggested that API access was available with the basic plan.

Cons

  • Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts. Based on that information, we spent the weekend building an API integration. After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us. None of this is stated on their website. If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access. This ended up being a complete waste of time and development effort on our side. They seriously need to update their website and be transparent about their requirements.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

TigerBay
Founded: 2008
United Kingdom
www.tigerbay.co.uk

Company Information

Travel UCD
Founded: 2002
United Kingdom
www.tourcms.com

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Categories

Reservations Supported
Tour Operator Supported

Categories

Reservations Supported
Tour Operator Supported
Travel Agency Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Not Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Not Supported
Coach Booking Not Supported
Custom Packages Not Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Travel Agency Features

Central Reservation System Not Supported
Customer Database Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Not Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Not Supported
Single / Group Reservations Supported

Integrations

Windcave Not Supported
WordPress Not Supported

Integrations

Windcave Supported
WordPress Supported
Claim TigerBay and update features and information
Claim TigerBay and update features and information
Claim TourCMS and update features and information
Claim TourCMS and update features and information