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About

ThinkReservations provides a fast, professional, and comprehensive property management system for your business. Dynamic, professional, and easy to use, ThinkReservations offers integrated payment processing, superior support, and direct connectivity with channels such as Booking.com, Expedia, TripAdvisor, and Airbnb. We are dedicated to providing you the tools to make your business more profitable and productive. Are you ready to upgrade to ThinkReservations?

About

Trusted by thousands of independent hoteliers around the world, innRoad is an award-winning feature-rich hotel management software designed to help hotel establishments save time, increase occupancy, boost revenue, and focus on guests. Easy to setup and use, innRoad's all-in-one hotel management software includes reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. Users can easily monitor and optimize the hotel's performance metrics with daily performance reports and surge alerts. Plus, innRoad is known for their top-tier 24/7 customer support team and fee-free pricing. When switching to innRoad, customers report a boost in direct bookings, increased room revenue, and overall improved efficiency. A free data migration for both past and future reservations is included as well as a dedicated implementation advisor to get your property up and running in no time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lodging properties, hotels, motels, inns, bed & breakfasts, cabins, vacation rentals, unique lodging, resorts

Audience

Property owners and managers of inns, hotels, campgrounds, resorts, BnBs, vacation rentals, lodges, pubcos..

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Monthly Subscription: $10/room ($50 min.) Optional: Channel Manager
Free Version Not Supported
Free Trial Not Supported

Pricing

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I can go online from all the devices I have tried and easily adjust stay details. This is essential when running an environment that is constantly changing.
  • I like that the software has a great tape chart, I don't have to do an audit every day and it pretty user friendly.
  • Really user friendly and customer support is great. We have quick turn around time for issues. Yay!
  • Easy to set up and use. Great property management, channel management, reservations and booking engine that integrates with our website.
  • Great customer service. Easy platform to manipulate. Can have all my resorts in the same platform. Links with OTA's.

Cons

  • There as some issues with adjusting room type as I am remodeling. However technical support does assist in that.
  • I don't like that the report section is not that great, it would be nice to have a few more options.
  • Some features and their location. Wish that would.
  • Would like improvement on session management so that I don't have to login several times per day.
  • Doesn't work perfect with Mac sometimes have to change settings a few times. Cannot update quotes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ThinkReservations
Founded: 2013
United States
www.thinkreservations.com

Company Information

innRoad
Founded: 2007
United States
www.innroad.com

Alternatives

Alternatives

Book It Now

Book It Now

Impactiv

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Not Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Not Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Airbnb Supported
Booking.com Supported
Expedia Supported
Tripadvisor Supported
Whistle Messaging Supported
Akia Not Supported
Aloha Cloud by NCR Voyix Supported
Authorize.Net Supported
Braintree Supported
Canary Digital Tipping Not Supported
CartStack Supported
Heartland Payment Processing Supported
Lynx Supported
Maitre'D POS Supported
Odysys Supported
OpenKey Supported
PriceLabs Supported
Stripe Supported
Vrbo Not Supported

Integrations

Airbnb Supported
Booking.com Supported
Expedia Supported
Tripadvisor Supported
Whistle Messaging Supported
Akia Supported
Aloha Cloud by NCR Voyix Not Supported
Authorize.Net Not Supported
Braintree Not Supported
Canary Digital Tipping Supported
CartStack Not Supported
Heartland Payment Processing Not Supported
Lynx Not Supported
Maitre'D POS Not Supported
Odysys Not Supported
OpenKey Not Supported
PriceLabs Not Supported
Stripe Not Supported
Vrbo Supported
Claim ThinkReservations and update features and information
Claim ThinkReservations and update features and information
Claim innRoad and update features and information
Claim innRoad and update features and information