ThinkAutomation vs. Enghouse Workflow BPM Comparison


ThinkAutomation Parker Software	Enghouse Workflow BPM Enghouse Networks	+	+
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About Develop the automations that work for you. With ThinkAutomation, you get an open-ended studio to build any and every automated workflow you could ever need. All without volume limitations, and all without paying per process, license or ‘robot’.	About Enghouse Workflow BPM is the company’s innovative business process management tool that allows companies to define, manage and automate provisioning and fulfillment. Using the Workflow design studio, clients can improve fulfillment intervals, automate service activation, porting and database updates, instantly respond to customer changes and expedite trouble tickets exactly how their business demands require.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes	Audience Companies of all sizes
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $2,700/year Standard - $2,700 Profesional - $4,600 Enterprise - Request Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.6 / 5 ease 4.4 / 5 features 4.6 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros We are a long time ThinkAutomation customer, having started with email2db, then ThinkAutomation v4 and now the brilliantly executed ThinkAutomation v5. As a long ago software engineer and systems architect, TA5 provides a very easy to implement, expansive REST and JSON focused world of automation enabling any to any systems integrations which are key to any mult-channel e-commerce business. Further, their ability to integrate C# ‘scripts’, and ever expanding downloadable automation libraries, their simple to advanced language constructs and extensibility, means that this BPA engine can be strategically adopted by any business, small to enterprise class, to automate whatever manual processes and forward looking advantageous business extensions you wish. And let me tell you, TA5 is rocket fast! Once you're used to the software, it's simple to use and extremely flexible and drives a lot of the automation of our internal processes. It's easy to use, has many integrations and triggers, low cost, fixed fee and fully customisable. The moto is if you can think it you can Automate it and that has held true. Within our business and for clients we have used ThinkAutomation to eliminate mundane manual effort and give time back to the business to drive greater customer value-add activities. - All round integration and extraction options - Integration with Azure - A helpful support desk and customer success managers - Extensive scripting options ThinkAutomation has been a very useful piece of software that has allowed our IT team to not only automate a lot of our processes but has also helped save both our IT and HR team time. Another pro to mention would be the support team, when we've had previous issues, the team have responded immediately whether through live chat or email. Cons I had concerns with TA4 because of its more limited capabilities, it TA5 changes the game. I think a couple of things it could improve on, are examples to work with, some areas (such as connecting it to an API to extract data) are lacking examples to show "what good looks like" so you spend a lot of time working it out yourself. I'd like the option to choose what email to bring into the find & extract helper, not just "get last". Copying and pasting an email into this works differently to how it reads an actual email. There is no detailed workflow visualisation for your automations. - Still some errors in the newly added features (bugs) - Documentation on Azure could be more elaborate - I am missing tutorials on writing scripts and creating triggers/integrations We have had a few issues with ThinkAutomation, a lot of it we didn't fully understand and other aspects were due to the features in TA4 being Beta so not yet fully integrated into the software. Every so often these little issues still pop up but thanks to the support team we have a lot of it under control and know how to fix the issue going forward.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Parker Software Founded: 2003 United Kingdom www.thinkautomation.com	Company Information Enghouse Networks Canada enghousenetworks.com
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Categories Business Process Automation Business Process Management Data Entry Data Extraction Email Extractors Email Parser Forms Automation OCR Professional Services Automation Reporting Robotic Process Automation (RPA) Text Mining Workflow Management	Categories Business Process Automation Business Process Management Workflow Management
Business Process Management Features Access Controls / Permissions Alerts / Notifications Business Process Automation Business Rules Management Collaboration Process Change Tracking Process Mapping Process Modeling & Design Visual Workflow Management Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration Show More Features Data Entry Features Abbreviation Detection Data Capture and Transfer Data Cleansing Data Entry Verification Data Search Flexibility Duplicate Detection Flexible Search Image Entry Library Conversion Mis-Keyed Variation Detection Phonetic Variation Detection Data Extraction Features Disparate Data Collection Document Extraction Email Address Extraction Image Extraction IP Address Extraction Phone Number Extraction Pricing Extraction Web Data Extraction Forms Automation Features Approval Process Control Archiving & Retention Collaboration Document Indexing Drag & Drop Full Text Search Remote Document Access Rules-Based Workflow Text Editing Version Control OCR Features Batch Processing Convert to PDF ID Scanning Image Pre-processing Indexing Metadata Extraction Multi-Language Multiple Output Formats Text Editor Zone Selection Tool Professional Services Automation Features Billing & Invoicing Client Portal Collaboration Tools CRM Document Management Portfolio Management Project Management Proposal Generation Quote Management Resource Management Time & Expense Tracking Reporting Features Customizable Dashboard Data Source Connectors Drag & Drop Drill Down Email Reports Financial Reports Forecasting Marketing Reports OLAP Report Export Sales Reports Scheduled / Automated Reports Robotic Process Automation (RPA) Features Analytics Attended Automation Code-free Development Image Recognition Optical Character Recognition Process Builder Third Party Application Integration Unattended Automation Text Mining Features Boolean Queries Document Filtering Graphical Data Presentation Language Detection Predictive Modeling Sentiment Analysis Summarization Tagging Taxonomy Classification Text Analysis Topic Clustering	Business Process Management Features Access Controls / Permissions Alerts / Notifications Business Process Automation Business Rules Management Collaboration Process Change Tracking Process Mapping Process Modeling & Design Visual Workflow Management Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration
Integrations Azure Marketplace CereTax Microsoft 365 Microsoft Azure Microsoft Dynamics 365 Microsoft Teams MongoDB MySQL Oracle Database SQL Server Salesforce SendGrid Slack Sugar Connect Sugar Market Sugar Sell Twilio Zoho CRM Show More Integrations View All 18 Integrations	Integrations Azure Marketplace CereTax Microsoft 365 Microsoft Azure Microsoft Dynamics 365 Microsoft Teams MongoDB MySQL Oracle Database SQL Server Salesforce SendGrid Slack Sugar Connect Sugar Market Sugar Sell Twilio Zoho CRM Show More Integrations View All 1 Integration
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