+
+

Related Products

  • CallHub
    428 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Notifyre
    63 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Haystack
    292 Ratings
    Visit Website

About

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website. The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.

About

TextP2P is a SMS & MMS text marketing system that enables you to cultivate better relationships with customers and streamline follow-ups. Send your customers personalized text messages from your very own 10 digit local number with pictures and a message up to 1600 characters! Responses come to your inbox or can be forwarded to your cell phone. TextP2P is a response designed web-app that functions great on the computer or on mobile devices. It offers features like: Sending bulk personalized texts, Ringless Voicemails, keyword signups, drip campaigns, automations, scheduling, surveys, and more. It's very affordable and easy to use, so give it a try by signing up for a 14 day free trial with no obligations. The Starter plan comes with 500 text credits and costs just $21/month and you can cancel at anytime.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small-medium businesses, enterprise

Audience

We serve small to mid-size businesses across a variety of industries, such as retail, restaurants, real estate, gyms, nonprofits, and more.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.
Free Version Not Supported
Free Trial Not Supported

Pricing

$21.00/month
14 Day Free Trial with 100 FREE credits.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 3.5 / 5
design 3.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Being able to text keeps conversations. Transferred from Zipwhip easily. Price is competitive. Add new features at times/
  • Easy to use, great support staff, fairly priced, and highly productive We did a demo and got all our answers. Plus they didn't even try to get me in a contract, their product and service are their contract. How refreshing...
  • I like that it's easy to text multiple numbers at one time. I also like the ability to compose a template and use that template multiple times to multiple numbers. I work closely with HR and I help with our hiring process. Many of our applicants' voice mails on their cell phones are either not set up, or their voice mailbox is full. Many applicants screen their calls and just don't answer. But everyone checks their text messages and is more likely to respond to a text message rather than answer a call. It's easy to keep track of things.
  • I like that different profiles can be set so that in the office we can see who has responded to whom.

Cons

  • We are Zipwhip customers so a big drop off. Adding attachments is really poor compared to Zipwhip. And not being able to text to a group as little as 2 or 3 is ridiculous.
  • not many cons, they do exactly what they said, and I love that.
  • I don't like that you can't delete messages. They just fill up the page. That's the first thing I see when I open Text Request, a long list of old messages that I have already read and responded to. A lot of my messages are "no thank you". I would like to be able to quickly see useful messages. A lot of the messages are junk and I would like to be able to delete them and not archive them. I feel it's wasted space and time to have to keep scrolling through old and useless messages.
  • I don't like that when you search for a particular person, the options don't narrow down automatically (ie, without having to press enter on the search)

Pros & Cons from Real Users

Pros

  • It offers a simple SMS marketing platform to start a marketing campaign. Campaign engagement reports are well described. One-click to send bulk SMS with delivery reports.
  • I love that it helps me connect with the people who want to hear from me but have TOO MANY emails in their inbox! It has increased my business, big time!
  • Simple. User friendly. Connecting with clients at half the time makes this a grade A+ service. Tasks that felt time consuming before this program, are finished at a faster rate! I’ve been so pleased, ESP as someone who is not tech savvy at all. This is easy to use and the support team go above and beyond with customer service!
  • Great customer service. The service is simple to set up and use, even for technology inept users. High response rate to recipients of text messaging.
  • I felt easy to use this on phone or on computer. Easy to engage with a huge mass of audience. Lots of features too.

Cons

  • It worked great for me. Nothing to share about cons.
  • There was a learning curve, but everything has that. Greg was easy to get ahold of to help me figure it out!
  • Ability for duplicates to load in multiple lists. Sometimes clients got redundant information.
  • It would be great if there was a mobile App to use the platform when not on desktop, but not a huge deal to make it much of a "con".
  • Except user error I had not faced any problems. I just simply loved it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Text Request
Founded: 2014
United States
www.textrequest.com

Company Information

TextP2P
Founded: 2018
United States
textp2p.com

Alternatives

Alternatives

SMSBump

SMSBump

Yotpo
Falkon SMS

Falkon SMS

Falkon Systems

Categories

Categories

Bulk SMS Supported
Mobile Marketing Supported
SMS Marketing Supported
SMS Survey Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Supported
Text-to-Win Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Not Supported
Client Database Not Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Not Supported
Online Booking Not Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Political Campaign Features

Campaign Analysis Supported
Conservative Not Supported
Contact Management Not Supported
Contribution Tracking Not Supported
Demographic Data Not Supported
Donor Targeting Not Supported
Email Marketing Not Supported
Event Calendar Not Supported
Fundraising Management Not Supported
Mapping Not Supported
Non-Partisan Supported
Online Payment Processing Supported
Progressive Not Supported
Staff Management Not Supported
Volunteer Management Not Supported
Voter Database Not Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

Integrations

Mailchimp Supported
Zapier Supported
Axis LMS Supported
Clio Supported
Constant Contact Supported
Constant Contact Lead Gen & CRM Supported
FranConnect Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mindbody Supported
Pipedrive Supported
QuickBooks Online Supported
Salesforce Not Supported
Shift4Shop Supported
Stackreaction Supported
Sugar Connect Supported
Wufoo Not Supported

Integrations

Mailchimp Supported
Zapier Supported
Axis LMS Not Supported
Clio Not Supported
Constant Contact Not Supported
Constant Contact Lead Gen & CRM Not Supported
FranConnect Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Mindbody Not Supported
Pipedrive Not Supported
QuickBooks Online Not Supported
Salesforce Supported
Shift4Shop Not Supported
Stackreaction Not Supported
Sugar Connect Not Supported
Wufoo Supported
Claim Text Request and update features and information
Claim Text Request and update features and information
Claim TextP2P and update features and information
Claim TextP2P and update features and information