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About

Go from user research to shareable video insights in minutes. Automated video clips & highlights. Live Notes for real-time analysis & tagging. Easily upload audio & video content from anywhere. The qualitative data platform for insights-driven organizations. Single source of truth for all of your qualitative data. Spend less time managing and editing media files. We automate the heavy lifting of transcribing and preparing media files for analysis and tagging, so you can focus on generating meaningful insights. Instantly generate research clips and highlights. No more time-consuming and burdensome video editing. Simply tag moments from recordings, and our platform generates clips in real-time. Automatically index research projects. Submit your research plan, and we’ll index your recordings into questions, exercises, and themes so you can easily synthesize research findings without any manual effort.

About

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Researchers looking for software that can analyze multimedia content to help companies build better products

Audience

Companies searching for an advanced Qualitative Data Analysis solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$77 per month
Free Version
Free Trial

Pricing

$600 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tetra Insights
Founded: 2018
United States
www.tetrainsights.com

Company Information

Viable
Founded: 2020
United States
www.askviable.com

Alternatives

Alternatives

Transana

Transana

Spurgeon Woods
Semantria

Semantria

Lexalytics
COSTAQDA

COSTAQDA

Global Centre for Academic Research

Categories

Categories

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Integrations

Delighted
Front
GPT-4
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations

Delighted
Front
GPT-4
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk
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