Teladoc vs. TeleRay Comparison


Teladoc Teladoc Health	TeleRay	+	+
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About Teladoc is part of Teladoc Health, Inc., a mission-driven organization successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs and improved outcomes around the world. Services may vary based on health plan or employer. To see which Teladoc services you have, please refer to a welcome letter you received in the mail, speak with your benefits manager or set up your account. Don’t wait weeks for an appointment. Our doctors, therapists, and specialists can help you with the flu, infections, anxiety, stress, skin conditions, and provide advice on serious medical conditions. No matter what you're facing, we’re available from wherever you are by phone, video, or app. Get answers to your health questions with our fast, convenient, high-quality care—anytime, anywhere. Whether it’s a prescription sent to the pharmacy of your choice, the guidance to move forward, or a review of your condition from a medical expert, we’re ready to help.		About TeleRay makes an industry unique image management and sharing platform with FDA approved viewer and advanced reporting. In addition, the cloud-based medical imaging solution, enables users to consult live, view modalities, store images to view anywhere on any device and share images securely to patients or professionals. The platform offers a wide array of features that include importing or converting DICOM or non-DICOM images, PACS query, and HL7 connectivity. Connect to any EHR such as EPIC, Cerner, EcW, Athena, Allscripts, and more. TeleRay is the most secure end-point to end-point health communication platform on the market. Workflow tools such as waiting rooms, mutli-calls, call transfer, sharing of images, split screen, viewing modalities in real time such as ultrasound, and telehealth telemed carts, all without downloading an app. Easy and low cost. Used by more than 3000 locations including 70% of the top medical centers in more than 20 countries. Try us for free today.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare organizations and care teams looking for a digital health solution to deliver high-quality care, improve population health management and drive performance		Audience Medical Facilities, practices, practice groups, independents, radiologists, general practice, maternal fetal medicine, chiropractic, orthopedic, neurology, cardiology, and more.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49 one-time fee per user Free Version Not Supported Free Trial Not Supported		Pricing Zero Cost Option SaaS based monthly or annual subscriptions. Base price is $1500 per year full featured. EMR integration is available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Easy to use for both the provider and the patient. I have not experienced issues with poor connection, video or sound. Cons Not really any major issues. Maybe it takes a bit to get up and running with the app but it isn't bad.		Pros from Real Users Pros System is easy to use during day-to-day operation. System is very flexible for import/export images. Beside CD import/export process, we can send/receive studies electronically between multiple archives. Easy to add archives that system can communicate. Auto-burn process is available. Support staff is knowledgeable, and they are fast on response back. We have 10 Epson CD burning devices in our system for over five years and they have continuously provided solid performance with very few issues. When the occasional issue does arise, their support team is quick to respond and typically has the problem resolved in a timely manor. These devices integrate with our hospital PACS systems seamlessly. Simple to use! Easy to implement! GREAT Tech! World class customer service! Wicked smart executive team! Ability to live stream our Modalities, remote control of our Modalities, simple to use with very fast streaming capabilities.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Teladoc Health Founded: 2002 United States www.teladoc.com		Company Information TeleRay Founded: 2019 United States teleray.com
Alternatives TeleRay		Alternatives Perfect Radiology Information System SARU TECH
Calmerry		Imorgon Imorgon Medical
Doximity		MiNNOVAA
HealthArc		Adinocs
TiaTele TiaTech View All		ORVIA ORVIA DX LLC View All
Categories Occupational Health Supported Remote Patient Monitoring Supported Telemedicine Supported		Categories PACS Supported Radiology Supported Radiology Information Systems Supported Telemedicine Supported Ultrasound Supported
Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Not Supported Patient Queue Management Supported Practice Management Not Supported Remote Treatment Plans Not Supported Teleradiology Not Supported Video Conferencing Supported Show More Features Remote Patient Monitoring Features Dashboard Supported Data Import/Export Supported HIPAA Compliant Supported Mobile Payments Not Supported Monitoring Device Integration Supported Patient Engagement Not Supported Patient Portal Not Supported Patient Records Management Supported Patient Surveys Supported Reminders Not Supported Virtual Visits Supported		Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Not Supported E-Prescribing Not Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Not Supported Patient Queue Management Supported Practice Management Not Supported Remote Treatment Plans Supported Teleradiology Supported Video Conferencing Supported Show More Features PACS Features Comparison View Supported Data Compression Supported Diagnostic Reporting Supported HL7 Support Supported Image Management Supported Mobile Access Supported Non-DICOM Imaging Support Supported Patient Portal Supported Referring Physician Portal Supported Voice Recognition Not Supported Radiology Features Audit Trail Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Supported Image Fusion Supported PACS Integration Supported Patient Scheduling Supported Scanning Input Supported Teleradiology Supported Wait List Management Not Supported
Integrations EPIC HRMS Not Supported MEDITECH BCA Not Supported athenaClinicals Not Supported athenaOne Not Supported athenahealth Population Health Not Supported eClinicalWorks Not Supported		Integrations EPIC HRMS Supported MEDITECH BCA Supported athenaClinicals Supported athenaOne Supported athenahealth Population Health Supported eClinicalWorks Supported View All 6 Integrations
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