TeamTracksRenewity Systems
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Work-RelayNeostella
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Related Products
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About
We have done this for over 100 manufacturers in all industries. We are very good at this, and our software is the best – feature rich, flexible and industry-proven. Stop using Excels, access databases, and unsuitable ERP/CRM systems for product service, and stop waiting to get your solution. Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process – with custom data, screens, roles, stages, workflow, automation and reporting.
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About
Extend the power of Salesforce to keep critical work moving smoothly, and ensure it’s completed on time. Work-Relay centralizes workflow management and automation improves communication among team members, and tracks progress in real-time. Say goodbye to juggling multiple apps. Bring teams, tools, and data together in one central hub. Integrate tools and keep everything synced. Merge orders, inventory, and client management systems. With integrated communication tools, teams stay connected and informed every step of the way. Managing work from a single location provides the visibility needed to make smarter decisions and prioritize the right work. Automate forms, tasks, and workflows so your team can work with increased speed and predictability. As tasks progress from one team or phase to another, seamless transitions ensure continuity and reduce downtime. See the full spectrum of tasks, from incoming orders to installation schedules, all in a centralized dashboard.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone searching for a business process management solution
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Audience
Enterprises and teams interested in a solution to view, prioritize, and complete their assigned work
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$35 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationRenewity Systems
Founded: 2005
Canada
www.renewityrma.com
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Company InformationNeostella
Founded: 2019
United States
www.neostella.com/work-relay/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Cognizant
Not Supported
Deloitte Cascade Suite
Not Supported
Infosys Regulated Document Management
Not Supported
Salesforce
Not Supported
Simplify
Not Supported
Telarus SolutionVue
Not Supported
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Integrations
Cognizant
Supported
Deloitte Cascade Suite
Supported
Infosys Regulated Document Management
Supported
Salesforce
Supported
Simplify
Supported
Telarus SolutionVue
Supported
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