TeamTracks

TeamTracks

Renewity Systems
Work-Relay

Work-Relay

Neostella
+
+

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About

We have done this for over 100 manufacturers in all industries. We are very good at this, and our software is the best – feature rich, flexible and industry-proven. Stop using Excels, access databases, and unsuitable ERP/CRM systems for product service, and stop waiting to get your solution. Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process – with custom data, screens, roles, stages, workflow, automation and reporting.

About

Extend the power of Salesforce to keep critical work moving smoothly, and ensure it’s completed on time. Work-Relay centralizes workflow management and automation improves communication among team members, and tracks progress in real-time. Say goodbye to juggling multiple apps. Bring teams, tools, and data together in one central hub. Integrate tools and keep everything synced. Merge orders, inventory, and client management systems. With integrated communication tools, teams stay connected and informed every step of the way. Managing work from a single location provides the visibility needed to make smarter decisions and prioritize the right work. Automate forms, tasks, and workflows so your team can work with increased speed and predictability. As tasks progress from one team or phase to another, seamless transitions ensure continuity and reduce downtime. See the full spectrum of tasks, from incoming orders to installation schedules, all in a centralized dashboard.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for a business process management solution

Audience

Enterprises and teams interested in a solution to view, prioritize, and complete their assigned work

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$35 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Renewity Systems
Founded: 2005
Canada
www.renewityrma.com

Company Information

Neostella
Founded: 2019
United States
www.neostella.com/work-relay/

Alternatives

Alternatives

ActiveBatch Workload Automation

ActiveBatch Workload Automation

ActiveBatch by Redwood

Categories

Categories

Integrations

Cognizant Not Supported
Deloitte Cascade Suite Not Supported
Infosys Regulated Document Management Not Supported
Salesforce Not Supported
Simplify Not Supported
Telarus SolutionVue Not Supported

Integrations

Cognizant Supported
Deloitte Cascade Suite Supported
Infosys Regulated Document Management Supported
Salesforce Supported
Simplify Supported
Telarus SolutionVue Supported
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