dispatchGate

dispatchGate

Dispatch Management Solutions
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About

This is a professional solution that allows you to simplify and automate the work of the dispatcher to receive orders and control. All in one: the program includes a complete package of functions that are needed for the work of the dispatcher, operator, administrator, manager and director. Setting access rights allows you to distribute responsibilities among all employees. Make the driver’s work more comfortable! Application for the driver – it’s a simple and convenient tool for the job. The driver only needs a mobile device on Android or iOS, with 3g / 4g and GPS. The app makes it possible to completely eliminate the use of radio.

About

Ideally suited for field service dispatching, couriers, security, plumbers, electricians and maintenance workers. Allows job entry with customisable fields and quick selection drop down lists. It is capable of real time job dispatching to mobile devices and provides easy management of jobs with automated status changes. Desktop or Web Dispatcher is the highly configurable command centre to manage all jobs. The background processor for maintaining communications with mobile devices and automate tasks. Web based FieldAgent allows users to see and update their jobs in the field. dispatchGate can be customised to your requirements to suit your business needs. dispatchGate Dispatcher manages all your jobs from one screen allowing you to easily monitor the progress of each job. It runs directly off the dispatchGate Engine. dispatchGate Engine is the system that runs the dispatchGate suite of software.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Taxi companies

Audience

Couriers, security, electricians and maintenance workers in need of a field service dispatching solution to optimize the management of jobs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Sadly, I honestly cannot say anything positive about TaxiAdmin. This is a SaaS company that looks great on paper but the reality is totally different. They claim to have a vast user base. I must take their word for it.

Cons

  • The UI really looks like an old DOS page makeover, archaic and visually unappealing. We went through a 2 week FREE trial period with no progress nothing was working to start testing. Giving them the benefit of the doubt, I then purchased a month of service, I paid the requested 129.00. As of this writing "5 weeks in" we are no closer to launching a test product than we were on day one. The system is full of bugs !! TaxiAdmin’s support appears to be a one-man show forget 24/7 service, he had no time to set up the system to even demonstrate that it can do what they claim.. My account exec/support person whatever he wishes to call himself had an attitude that basically said.. “I give you our platform you figure it out!! “ If you’re not a rocket scientist or software engineer you’re in deep poop !! The online booking form is the best example I can give you , something as simple as a field for the passenger's name is non existent, In our 30 years in the passenger transportation business, experience tells us there are 5 basic elements to make up a transportation reservation (1) A PASSENGER (name) (2) Pickup Date and Time (3) Pickup Address (4) Drop-off Address (5) How you’re going to pay... If you don't have that you don't have squat !! Many of the forms and directions in the application still display in Ukrainian, Russian or Belarusian I really haven't figured that out but it's a real irritant.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

TaxiAdmin
Founded: 2005
Ukraine
taxiadmin.org

Company Information

Dispatch Management Solutions
Founded: 2018
New Zealand
www.dispatching.co.nz/

Alternatives

Alternatives

Visual Dispatch

Visual Dispatch

Senarc Systems
SmartCar

SmartCar

INSOFTDEV Mobility
Taxi On The Go

Taxi On The Go

2Base Technologies
Crimestar CAD

Crimestar CAD

Crimestar
Cabookie

Cabookie

Negup Solution

Categories

Rideshare Supported
Taxi Dispatch Supported

Categories

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Not Supported
Customer Database Not Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Not Supported
Routing Not Supported
Scheduling Supported
Vehicle Tracking Not Supported

Integrations

No info available.

Integrations

No info available.
Claim TaxiAdmin and update features and information
Claim TaxiAdmin and update features and information
Claim dispatchGate and update features and information
Claim dispatchGate and update features and information