TISSL vs. TouchBistro Comparison


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About Through powerful EPOS software, market-leading integrations, and top-quality technical support, TISSL provides an all-around hospitality management solution, that serves as the technical heartbeat for each venue. With 20 years of experience helping hospitality businesses across the globe, TISSL has developed a solution driven by customer needs, allowing you to provide the best possible service. A cloud-based solution that allows you to re-use your existing devices. A flexible licensing solution that allows as many sites and devices as you want with no additional cost. Scale up and manage your multi-site business from one HUB, anywhere. A great EPOS solution that adapts to your specific regional requirements. Have full access to our in-house support team 365 days per year who are there to help you long after the initial sale. Choose from hardware packages for a speedy installation or a bespoke solution built specifically for your business needs.	About TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Hospitality and retail businesses interested in a solution to manage payments, reservations, and delivery processes	Audience Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $55.81 per month Free Version Not Supported Free Trial Not Supported	Pricing $69.99 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 4.0 / 5 features 2.0 / 5 design 4.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 4.3 / 5 features 4.2 / 5 design 4.2 / 5 support 3.9 / 5 Read all reviews
Pros & Cons from Real Users Pros Simple user interface and user experience, hardware agnostic, cloud-based and cost effective pricing. Cons Incorrect figures. Lack of accountability from tissl team. Lack of features. False promises.	Pros & Cons from Real Users Pros Software is the only positive part of the misadventure Their company is not a reflection of this software BEWARE Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service. Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office. Excellent customer service and very knowledgeable quick response time. Apple based hardware and software. This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business. Cons Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it cost us far more in stress than in money. Their business model is to lock you up in infinite contracts, they dont respect or follow mexican laws. They charge IVA tax but dont deliver CFDI receipts, the tax invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the invoices come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock in with automatic renewal, and you pay out the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache. Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant. Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones. They dropped the menu board support recently, so we need to find an alternative software. We have not found anything that needs improvement at his time.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TISSL United States www.tissl.co.uk	Company Information TouchBistro Founded: 2011 United States www.touchbistro.com
Alternatives DSTnet	Alternatives Silverware
Tillpoint	Rezku Point of Sale Guest Innovations
RMS POS RMS	Toast POS Toast, Inc.
Ordyx	Square for Restaurants Block
3S POS View All	DSO RESTAURANTS 8.0 DSO SOFTWARE View All
Categories Bar POS Supported Hospitality Property Management Supported Hotel Management Supported Point of Sale Supported Restaurant Management Supported Restaurant POS Supported Retail POS Systems Supported	Categories Bar POS Supported Kitchen Display Systems Supported Menu Supported Restaurant Accounting Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported
	Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Show More Features Menu Features Color-Coding / Upselling Tools Supported Digital Signage / Menu Boards Not Supported Kiosk Menus Not Supported Menu Design Tools Not Supported Menu Item Management Supported POS Integration Supported Pre-Made Menu Templates Supported Printed/Paper Menus Not Supported QR Code Menus Not Supported Tablet Menus Not Supported
Integrations Flipdish Supported Xero Supported Aqilla Supported Checkmate Not Supported Deliverect Supported Guestline Supported Harri Supported KayaPush Not Supported MarketMan Not Supported PayPal Not Supported Rambox Not Supported Shogo Not Supported SocialCrowd Not Supported Square for Retail Not Supported Stax Not Supported StockTake Online Supported Tanda Not Supported Womply Not Supported Zip Forecasting Not Supported me&u Not Supported Show More Integrations View All 15 Integrations	Integrations Flipdish Supported Xero Supported Aqilla Not Supported Checkmate Supported Deliverect Not Supported Guestline Not Supported Harri Not Supported KayaPush Supported MarketMan Supported PayPal Supported Rambox Supported Shogo Supported SocialCrowd Supported Square for Retail Supported Stax Supported StockTake Online Not Supported Tanda Supported Womply Supported Zip Forecasting Supported me&u Supported Show More Integrations View All 35 Integrations
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