TCS Reservations

TCS Reservations

The Company Software
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About

The Company Software is the brainchild of Edward Van Nelson, and includes TCSReservations in its lineup of software catering to the rental industry. Eddie combines his extensive experience in the demanding overnight rental business with his rapier programming skills to author a “rental company in a box”. As a turnkey installed system, TCSReservations features effective communication between reservations, accounting, housekeeping, maintenance, marketing and a real-time online booking engine. Don't want an installed system? That's just fine, we offer state-of-the-art cloud based property managment software services. Contact us today to learn more.

About

Your.Rentals offers rental management software that makes managing your vacation property rentals easier. All you need is one account on Your.Rentals and we’ll take care of publishing your listing on whichever rental websites you choose. There are no hidden fees or costs – you pay only when you get a booking. - Simple management: One account to manage your listings in all channels - Multi-channel exposure: Get all major OTAs and local rental websites in one single platform. Over 30 channels to choose from, such as Booking.com, Airbnb, Vrbo, TripAdvisor, Expedia, Google. - Easy Listing builder: Create your listings in simple guided steps without getting lost. - Personalised service: Whether you prefer to talk with us by online chat, email or phone, we are with you every step of the way. Dedicated customer success manager for owners/property managers with 5 or more properties. - Centralised payments: We make a simple payout to your bank account 24 hours after check-in.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Vacation rental managers looking for an advanced Vacation Rental solution

Audience

Vacation rental managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

5% service fee
Pay Per Booking - Pay only when you confirm a booking
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.0 / 5
ease 2.2 / 5
features 2.2 / 5
design 2.2 / 5
support 2.2 / 5

Pros & Cons from Real Users

Pros

  • Nothing at all... When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear.
  • Not much to like about it, complicated & requires the owners to do a lot of work - also no contact with guests prior to booking confirmation & guests do lie about how many people staying etc. - so unless you actually live near your rental property - I would highly recommend using Air BnB direct. Your Rentals also take quite a high commission compared to Air BnB considering how much work the owner must do.
  • One advert gets populated in many holiday rental sites. I can see my property on other sites No further comment.
  • * I don't need to have accounts in every OTA website to list there * no monthly fees, pay a fee per booking * all the payments and invoicing, reports come back through Your Rentals so I don't have a mess of accounting at the end of the year * it works, it took a few days before my first booking and steady since * easy to build my listing, took 30 minutes, but simple process * really good support, friendly and real people

Cons

  • They are asking for ID's and sensitive documents through email and they do not tell you the purpose. Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes so many days and nothing happens.
  • They have ripped me off and taken over $500 owed to me from a $900+ booking. Illegal and Corrupt. No communication about the fact that you are stealing more then 50% of my Invoiced amount that you are supposed to pay me - simply a message from Paypal stating I am being paid out $440.42 which was supposed to be $993.15 - cut and pasted below from their website you can even see my correct payout amount of $993.15 - the guests changed their dates to check in one day later and check out one day later.... 3 transactions • Reissue of booking payout 4XLCLS • Cancellation fee 3UJG9N • Cancellation fee 8JD3V6 Transferred to Paypal account YR2106FFOR $440.42 $993.15 -$532.00 -$20.73
  • Bad customer service. Their attitude is in favour of protecting the renters and not the property owners They take a long time to pay the property owners.
  • * Maybe i'm old fashioned, but a mobile app might be useful, although i don't know how much I would use it * I would like to be on Expedia, they told me it was coming

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

The Company Software
www.reservationsbytcs.com

Company Information

Your.Rentals
Founded: 2016
Denmark
your.rentals

Alternatives

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ivacationonline

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Categories

Categories

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Channel Marketing Features

Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion

Integrations

PayPal
Stripe
WordPress

Integrations

PayPal
Stripe
WordPress
Claim TCS Reservations and update features and information
Claim TCS Reservations and update features and information
Claim Your.Rentals and update features and information
Claim Your.Rentals and update features and information