TCS Optumera

TCS Optumera

Tata Consultancy Services
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About

As retailers strategize for the post-COVID world marked with rising costs, changing shopping behavior, stifling competition and implementing safety norms, an imperative need is to be able to respond swiftly. This requires a tectonic shift in the way retailers operate. The way forward is providing the required resilience to unlock exponential value and make decisions with confidence backed with big data, predictive analytics, intelligent real-time, personalized and localized insights. TCS Optumera™ AI-powered retail optimization suite, helps to optimize merchandising and supply chain decisions in an integrated manner. Retailers have seen 3-5% increase in sales, ~50% reduction in time spent, 5x more strategies and 20-30% reduction in costs. Complete customers basket across channels considering demand transferability, customer choice sets, predictive analytics and competitive assortment.

About

Tote.ai is an AI-native point-of-sale platform designed specifically for fuel and convenience retail, implementing a “one customer, one cart” architecture that seamlessly unifies shopping across pumps, mobile, and registers to increase basket size. Its Genie AI Agent supports associates in real time across multiple languages, reducing training demands and improving efficiency, while AI-driven recommendations during transactions accelerate checkout and boost revenue. The system enables personalized marketing by delivering NFC or QR-initiated offers at the pump, converting fuel customers into in‑store buyers, and driving loyalty with instant, mobile-based enrollment and rewards. Architected for flexibility, Tote integrates with existing hardware via a headless, event-driven, microservices structure and supports multi-model AI orchestration to optimize performance, cost, and inference time across various LLMs and SLMs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a strategic retail optimization solution to improve merchandising, pricing, and supply chain operations

Audience

Retailers interested in a tool to modernize checkout and customer engagement using an AI-native, flexible POS that boosts revenue

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Tata Consultancy Services
Founded: 1968
India
www.tcs.com/optumera-digital-merchandising-suite

Company Information

Tote
United States
tote.ai/

Alternatives

Alternatives

Botree Retailer App

Botree Retailer App

Botree Software
Kalibrate

Kalibrate

Kalibrate Technologies

Categories

Retail Execution Supported

Categories

AI Orchestration Supported
Convenience Store Supported
Retail Execution Supported

Integrations

Acquia Cloud Platform Supported
Actifio Supported
Amazon Web Services (AWS) Supported
BeyondTrust Endpoint Privilege Management Supported
Blueprint Supported
Boomi Supported
Bosch IoT Suite Supported
CA Flowdock Supported
Commvault Cloud Supported
Creatio Supported
Datadog Supported
Flexera One Supported
Freshdesk Supported
Infor CRM Supported
Juniper Identity Management Service Supported
MongoDB Supported
MuleSoft Anypoint Platform Supported
SAP Cloud Platform Supported

Integrations

Acquia Cloud Platform Not Supported
Actifio Not Supported
Amazon Web Services (AWS) Not Supported
BeyondTrust Endpoint Privilege Management Not Supported
Blueprint Not Supported
Boomi Not Supported
Bosch IoT Suite Not Supported
CA Flowdock Not Supported
Commvault Cloud Not Supported
Creatio Not Supported
Datadog Not Supported
Flexera One Not Supported
Freshdesk Not Supported
Infor CRM Not Supported
Juniper Identity Management Service Not Supported
MongoDB Not Supported
MuleSoft Anypoint Platform Not Supported
SAP Cloud Platform Not Supported
Claim TCS Optumera and update features and information
Claim TCS Optumera and update features and information
Claim Tote and update features and information
Claim Tote and update features and information