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About

T-NEX Fraud Detection is a transaction-monitoring and case-management application for banks, insurers and other regulated organizations. It applies configurable rules to incoming transactions, records supporting evidence, and groups related alerts into customer cases for fraud and anti-money-laundering teams. AI-assisted triage adds a risk score, rationale and suggested action, with model and prompt versions recorded for review. Analysts review customer context and evidence, assign or escalate cases, document decisions, and prepare draft reports. The product supports backtesting rules against historical transactions before activation. Its audit trail records actions and reasons; human analysts retain decision-making responsibility, and the module does not block payments or cards. This human-reviewed use of AI reflects T-NEX's HUMAINOLOGY approach. The T-NEX team brings more than 20 years of personal experience in GRC software.

About

AI fraud investigators for every bank and fintech. Building a world of zero fraud victims by giving banks infinite investigators. Trident’s AI agents are primed to tackle card fraud and APP scams at scale, seamlessly integrating with your in-app dispute form, communication channels, and alert systems. Bring fraud resolution from days down to minutes, and deliver a better customer experience. Expand your fraud handling capabilities with our AI agents, ensuring no case is left unattended, regardless of volume. With an easier remediation path for a false-positive transaction, detection models can flag more transactions, and capture genuine fraud. Our assistant easily integrates with Intercom, Zendesk, or your current case management system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banks, insurers and other regulated organizations.

Audience

Companies and banks searching for a solution to investigate AI frauds

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

T-NEX
Founded: 2024
Germany
t-nex.de/en/institutions/products/fraud-detection/

Company Information

Trident AI
tridentai.co

Alternatives

Alternatives

NOTO 360

NOTO 360

NOTO 360 Holding Limited
T-NEX Controlling

T-NEX Controlling

T-NEX GmbH
T-NEX Compliance

T-NEX Compliance

T-NEX GmbH

Categories

Fraud Detection Supported

Categories

Fraud Detection Supported

Integrations

Intercom Not Supported
Zendesk Not Supported

Integrations

Intercom Supported
Zendesk Supported
Claim T-NEX Fraud Detection and update features and information
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