T-NEX Fraud DetectionT-NEX
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About
T-NEX Fraud Detection is a transaction-monitoring and case-management application for banks, insurers and other regulated organizations. It applies configurable rules to incoming transactions, records supporting evidence, and groups related alerts into customer cases for fraud and anti-money-laundering teams. AI-assisted triage adds a risk score, rationale and suggested action, with model and prompt versions recorded for review. Analysts review customer context and evidence, assign or escalate cases, document decisions, and prepare draft reports. The product supports backtesting rules against historical transactions before activation. Its audit trail records actions and reasons; human analysts retain decision-making responsibility, and the module does not block payments or cards. This human-reviewed use of AI reflects T-NEX's HUMAINOLOGY approach. The T-NEX team brings more than 20 years of personal experience in GRC software.
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About
AI fraud investigators for every bank and fintech. Building a world of zero fraud victims by giving banks infinite investigators. Trident’s AI agents are primed to tackle card fraud and APP scams at scale, seamlessly integrating with your in-app dispute form, communication channels, and alert systems. Bring fraud resolution from days down to minutes, and deliver a better customer experience. Expand your fraud handling capabilities with our AI agents, ensuring no case is left unattended, regardless of volume. With an easier remediation path for a false-positive transaction, detection models can flag more transactions, and capture genuine fraud. Our assistant easily integrates with Intercom, Zendesk, or your current case management system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Banks, insurers and other regulated organizations.
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Audience
Companies and banks searching for a solution to investigate AI frauds
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Support
Phone Support
Not Supported
24/7 Live Support
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Online
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Support
Phone Support
Not Supported
24/7 Live Support
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Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
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Live Online
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In Person
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationT-NEX
Founded: 2024
Germany
t-nex.de/en/institutions/products/fraud-detection/
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Company InformationTrident AI
tridentai.co
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Categories |
Categories |
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Integrations
Intercom
Not Supported
Zendesk
Not Supported
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